Have you checked out Joe's Latest Blog?
My son is not in the automotive industry. He is in the commercial real estate business. However, the workplace problems are the same. Recently, his frustration with the heads of the company reached an all-time high. When I asked him why he doesn’t speak up and let the leadership know how he is feeling, he responded, “Anyone who has voiced concerns or issues has been viewed as weak and incapable of doing their job. I don’t want to be viewed like that.” This is an example of a toxic work environment.
If you are a shop owner, you are a leader. And leaders must be approachable. That means that you are willing to hear the concerns of others and have them express themselves. It also means that while you may not agree with someone’s perspective on an issue, it is their perspective, and that viewpoint needs to be recognized and respected.
Make it known that you want to hear the opinions of others. Literally, ask for input from others. And thank those that speak up. Now, I am not saying that you need to act on every concern or opinion. That would not be realistic. But just listening may be enough. And you never know, someone in your company may have an idea that you never thought about and even improve your business.
By Changing The Industry
Gaining Business Acumen - What You Need to Know to Succeed
Aaron Weber, a shop owner from D & E Auto Repair in Chico, California, discusses his experience during the devastating Paradise Campfire in November 2018. Aaron shares how he and his family lost everything in the fire and had to start from scratch. He is transparent about the challenges they faced, including dealing with insurance, finding temporary housing, and seeking assistance. Despite the difficulties, Aaron emphasizes the importance of compassion and empathy, and how this experience has made him a better leader.
Aaron Weber, D & E Auto Repair, Chico, CA
Watch Full Video Episode The fire hits Paradise (00:00:59) Aaron discusses the devastating Paradise Camp Fire in November 2018, one of the most destructive fires in California history. Starting from scratch (00:01:10) Aaron talks about how he and his family had to start over with nothing after losing everything in the fire. Evacuating and escaping the fire (00:03:07) Aaron describes the chaotic evacuation process and the harrowing experience of driving through the fire to escape. The evacuation and traffic (00:07:22) Aaron describes the time frame of leaving work, getting home, and being stuck in traffic while evacuating from Paradise to Chico. Watching the news and waiting (00:07:56) Aaron and his family watch the news at his sister's apartment, observing the live coverage of the fire and the challenges faced by those evacuating. Finding out the house is gone (00:11:12) Aaron sees a video on Facebook showing his property after the fire, confirming that his house is completely destroyed. The struggle to find assistance (00:15:13) Aaron discusses the challenges of getting assistance after the fire, including waiting in line and people taking advantage of the system. The need for help and support (00:17:10) Aaron talks about the help he received from his sister, a GoFundMe campaign, and the support of the community. The importance of love and compassion (00:19:21) Aaron reflects on the lessons he learned from the experience, including the importance of love, compassion, and empathy in leadership and life. The challenges of starting a new business (00:22:57) Aaron talks about his experience in buying an auto repair shop six months after the fire and the unexpected difficulties he faced in getting it up and running. Lessons learned from the fire (00:26:46) Aaron reflects on the lessons he learned from surviving the fire, including the importance of being vigilant and aware of one's surroundings, as well as the continuous learning and growth that comes with running a business. The ups and downs of business (00:28:24) Discussion about the challenges and fluctuations in running a business, including learning new technology and maintaining high performance. The power of attitude (00:29:13) Exploration of the importance of perception and attitude in overcoming challenges and achieving success. Starting over and seizing opportunities (00:30:04) Lessons learned from starting from scratch after losing everything in a fire, emphasizing the value of seizing opportunities and never being too old to start over. Thanks to our Partners, AAPEX and NAPA TRACS
Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 - Nov 2, 2023, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
By Joe Marconi
This week on Business by the Numbers, Hunt discusses the challenges in a multi-service auto repair business, focusing on misconceptions about profitability. He analyzes a Trucking Business and the power of accounting such as:
Understanding direct, labor, and overhead costs. The role of accounting tools in revealing true financial insights and evaluating hidden and opportunity costs. The pivotal decision to shut down an unprofitable transport sector leading to growth in the primary business. An accountant's role in providing clarity and empowering business owners to make informed choices.
Thanks to our partners, NAPA TRACS and Promotive
Did you know that NAPA TRACS has onsite training plus six days a week support?
It all starts when a local representative meets with you to learn about your business and how you run it. After all, it's your shop, so it's your choice.
Let us prove to you that Tracs is the single best shop management system in the business. Find NAPA TRACS on the Web at NAPATRACS.com
It’s time to hire a superstar for your business; what a grind you have in front of you. Great news, you don’t have to go it alone. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
Paar Melis and Associates – Accountants Specializing in Automotive Repair
Visit us Online: www.paarmelis.com
Email Hunt: [email protected]
Get a copy of my Book: Download Here
Aftermarket Radio Network
Click to go to the Podcast on Remarkable Results Radio