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Posted

Had a customer blow their engine on the interstate. Vehicle was towed to the shop. Customer stated that he blew the engine and he might be back to get it but he also said that it was in reposition and the lein holder might be back for it. That was on December the 8th. Lein holder now wants the vehicle, we told them $50 a day. They claim that we need to file that we had an abandoned vehicle on our lot. Their bill is $1050 for storage fees. They want to get the car and only pay $250. We claim that the vehicle was not abandoned, the owner was present at the time of drop off. Any help would be appreciated.

Posted

Either counter with them for a number somewhere in the middle, say $400 [20 days x $20]. Or take their $250 and say thank you very much. No reason to make a big deal out of it if you didn't have any diagnostic or inspection time involved.

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