Quantcast
Jump to content


MAC Scan Tool?


Recommended Posts

Hi all. Friend of mine runs a local shop. He is considering purchasing a new Scan Tool.

MAC Rep. is trying to get him to purchase a new ETX431TAB10. Standard pitch, sale on through Wednesday.

Anyone have opinions?

He runs a small shop and wants something good that is updatable, but does not want to waste money on expensive options that are not really needed.

Link to comment
Share on other sites

I have a personal relationship with a local Mac dealer (I don't deal with him so no bias).

I asked him about this tool and he said it was excellent, one of the best ones Mac offers.

He hasn't had any issues "so far," he gave it a glowing review.

 

He sold a pair to a local body shop recently and they love it.

Works very good with European vehicles - the body shop had problems with Porche and Land Rover on their previous tool but not the Mac one.

Fully upgradable and downgradable - if a new update gives you grief, you can go back to an older version that works properly.

Works well for telematics - you buy bulk OBD2 dongles and give to your good customers, and you can do OBD2 diagnostics even if the car is far away.

 

Worst I could say is it -might- be a bit overkill for a small shop if he only deals with domestics or something like that.

Link to comment
Share on other sites

It's just a Launch X431 Pad II is all it is.

If that's the case I'd run. The only decent launch tool I've heard of is the Matco maximus (sp?) As Matco handles tech support. We owned a launch and it was the biggest piece of junk yet - an actron code scanner would be better!

 

Sent from my SM-N910V using Tapatalk

Link to comment
Share on other sites

If that's the case I'd run. The only decent launch tool I've heard of is the Matco maximus (sp?) As Matco handles tech support. We owned a launch and it was the biggest piece of junk yet - an actron code scanner would be better!

 

Sent from my SM-N910V using Tapatalk

It's the same exact tool as the Maximus. The Chineese brands bring a lot to the table but Support is not a strong point.

Link to comment
Share on other sites

I own a Matco maximus 2.0 , actually it is a pretty good scanner. I for one don't see paying 10,000 for a scanner just so you can have it link you to all these fix sites. If you have a good scanner with some bi-directional communications and you know what you are looking at and what you are doing there is no need to pay mucho bucks for one. I also use a otc genisys running 5.0, between the two they give me all I need. Before I purchased my maximus 2.0 I had snap-on , mac, and matco lend me a scanner or a few different ones for a week or two at a time and I narrowed it down to what worked best for me that would by my suggestion to anyone looking to buy a scanner give it a test drive first.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
  • Similar Topics

    • By Changing The Industry
      Bonus Episode - Frank Scandura on AutoTechIQ And Enhancing Shop Dynamics
    • By Changing The Industry
      Shop Marketing Pros Live at L&N Auto
    • By Changing The Industry
      The Basics of Owning An Auto Repair Shop - Part 6
    • By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
      Check out their podcast here: https://autorepairmarketing.captivate.fm/
      If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
       
      In this podcast episode, Chris Cotton from Auto Fix Auto Shop Coaching examines the JD Power 2024 US Customer Service Index Study. He offers strategies for auto repair shops to outperform dealerships by focusing on immediate service, convenience, and the smart use of technology. Cotton emphasizes the need for shops to educate customers and offer value through quality service rather than just competing on price. He advises shops to enhance their online presence and local advertising to attract customers. The episode is a guide for auto repair businesses to improve service and capitalize on dealership shortcomings to gain customer loyalty.
      The JD Power 2024 US Customer Service Index Study (00:01:10) Insights from the study on dealership customer service, wait times, and technician retention.
      Dealership Wait Times and Technician Retention (00:02:14) Discussion on the impact of wait times, technician retention, and the influence on customer satisfaction.
      Customer Preferences and Technology (00:06:25) Customer preferences for immediate service, convenience, and the importance of technology in service updates.
      Rising Costs and Customer Satisfaction (00:09:02) Increase in the average amount spent on dealer visits, the impact of inflation, and customer satisfaction.
      Adapting to Market Landscape (00:13:18) The need to embrace technology, improve communication, and address wait times and cost concerns.
      Advertising Strategies for Auto Repair Shops (00:14:22) Tactical approaches to leverage speed, convenience, technology, cost-effectiveness, education, and tailored promotions in advertising.
      Implementing the Marketing Strategy (00:19:05) Guidance on assessing current advertising channels, revamping content, and staying responsive to market changes.
      Connect with Chris:
       
      [email protected]
      Phone: 940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/
      AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae
       
      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.



  • Our Sponsors

×
×
  • Create New...