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Can something good come out of Washington, D.C.?


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When my granddaughter, Jenna, was about four years old, we were headed to the park playground.
And on the way, we stopped to pick up something from one of my clients.


post-1866-0-40012200-1430510641_thumb.jpg

As soon as we walked into the showroom, she slapped her hand over her nose and loudly said,
"Ewwww... what is that smell?"

 

It took me a couple of seconds to discover she was referring to the smell of the tires.

Because at her height, her little nose was directly aimed at a tire display.
So, I took a big whiff myself and said to her, "Jenna, that's the smell of money."
She and I had a fun conversation in the car afterwards about how an auto repair "store"
makes money by taking care of Mommy's and Daddy's cars.
Which brings me to what took place in D.C. this past week. And how this relates to money.
And you.
All the industry magazines are talking about this event. Here is a link to the official report:
Here are some links that summarize the report:
In essence, the Auto Care Association unveiled the first-ever "State Of The Auto Care
Industry Report" at an inaugural Industry Forum in Washington, D.C.
This forum of people gathered together to discuss the huge impact the auto repair
industry makes on the economy.
I usually don't follow what happens in D.C. However, this information impacts every single
auto repair business, so it obviously caught my attention.
There were a number of things that stood out for me.
  1. Average vehicle is 11.5 years.
  2. 12-plus-year-old vehicles will grow by 15 percent.
  3. These vehicles are primarily serviced at independent repair facilities.
Never in the history of the automotive industry has there been such a high percentage of
older vehicles on the road.
And that number is climbing.
The other good news is: "vehicles in the 'new to 5-year-old' range are expected to grow by 32%."
That's a huge number of cars that will be coming off of warranty.
Anyway, you look at it... that's a lot of opportunity.
What are your thoughts about this report? And how do you see it impacting your business?
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  • Have you checked out Joe's Latest Blog?

         13 comments
      Most shop owners would agree that the independent auto repair industry has been too cheap for too long regarding its pricing and labor rates. However, can we keep raising our labor rates and prices until we achieve the profit we desire and need? Is it that simple?
      The first step in achieving your required gross and net profit is understanding your numbers and establishing the correct labor and part margins. The next step is to find your business's inefficiencies that impact high production levels.
      Here are a few things to consider. First, do you have the workflow processes in place that is conducive to high production? What about your shop layout? Do you have all the right tools and equipment? Do you have a continuous training program in place? Are technicians waiting to use a particular scanner or waiting to access information from the shop's workstation computer?
      And lastly, are all the estimates written correctly? Is the labor correct for each job? Are you allowing extra time for rust, older vehicles, labor jobs with no parts included, and the fact that many published labor times are wrong? Let's not forget that perhaps the most significant labor loss is not charging enough labor time for testing, electrical work, and other complicated repairs.  
      Once you have determined the correct labor rate and pricing, review your entire operation. Then, tighten up on all those labor leaks and inefficiencies. Improving production and paying close attention to the labor on each job will add much-needed dollars to your bottom line.
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