Quantcast
Jump to content


Elon Block

Can something good come out of Washington, D.C.?

Recommended Posts

When my granddaughter, Jenna, was about four years old, we were headed to the park playground.
And on the way, we stopped to pick up something from one of my clients.


post-1866-0-40012200-1430510641_thumb.jpg

As soon as we walked into the showroom, she slapped her hand over her nose and loudly said,
"Ewwww... what is that smell?"

 

It took me a couple of seconds to discover she was referring to the smell of the tires.

Because at her height, her little nose was directly aimed at a tire display.
So, I took a big whiff myself and said to her, "Jenna, that's the smell of money."
She and I had a fun conversation in the car afterwards about how an auto repair "store"
makes money by taking care of Mommy's and Daddy's cars.
Which brings me to what took place in D.C. this past week. And how this relates to money.
And you.
All the industry magazines are talking about this event. Here is a link to the official report:
Here are some links that summarize the report:
In essence, the Auto Care Association unveiled the first-ever "State Of The Auto Care
Industry Report" at an inaugural Industry Forum in Washington, D.C.
This forum of people gathered together to discuss the huge impact the auto repair
industry makes on the economy.
I usually don't follow what happens in D.C. However, this information impacts every single
auto repair business, so it obviously caught my attention.
There were a number of things that stood out for me.
  1. Average vehicle is 11.5 years.
  2. 12-plus-year-old vehicles will grow by 15 percent.
  3. These vehicles are primarily serviced at independent repair facilities.
Never in the history of the automotive industry has there been such a high percentage of
older vehicles on the road.
And that number is climbing.
The other good news is: "vehicles in the 'new to 5-year-old' range are expected to grow by 32%."
That's a huge number of cars that will be coming off of warranty.
Anyway, you look at it... that's a lot of opportunity.
What are your thoughts about this report? And how do you see it impacting your business?

Share this post


Link to post
Share on other sites


Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Similar Forum Topics

    • Article: Picture This - - Hard to believe I wrote this 20 years ago.

      Picture This   Years ago my younger brother came to work for me. He didn’t know a thing about cars, but was willing to learn all he could. Teaching new techs is an art that most shop owners have to learn to do, but teaching your little brother can be a chore and can test your patience. I muddled thru it all and taught him what I could. I was sure at some point in time the two of us would butt heads like brothers will do, and he would take his new found skills and move up in the rank and files of the automotive technical world, but in the meantime it was his turn to learn from his older brother.   When he first started I would walk him through each step of how to diagnose a certain system in a car. A lot of times he would have questions, and I’d do my best to answer them. He learned quickly and was really sharp at picking up some of those little details that are harder to teach. You know things like how you held a certain wrench or used a certain tool, to you and me it’s no big deal. But to a novice, it’s a revelation, then you (I) tend to forget to mention those certain traits while you’re teaching. Mainly because you are trying to get to the solution as efficiently as possible, and you neglect to bring it up. Such as: “always test your test light connection before testing what you’re testing, or don’t forget to check for all your tools before you pull the car out of the shop….” Things like that.   One day we had a truck come in with dual fuel tanks on it. The gas gauge wasn’t working and needed some attention. This was a perfect opportunity for Junior to learn a few of my short cuts on these old models. It was an older Ford, in which the tank gauge ran thru the tank switchover button. It was rather easy to pull it out of the dash and connect to the gauge from the back of the switch. Luckily it was the typical problem I’ve seen a hundred times in the past. The switch connections would melt and the tank wouldn’t switch from the front tank to the rear, and of course the gauge wouldn’t move either.   After locating the correct leads to the gauge and to the tanks I decided to show him how the gauge worked. I hooked up the one of the tanks to the crossover lead that would supply the signal from the tank to the gauge.   “Ya see this, that’s the lead to the fuel gauge in the dash, and this is one of the tank wires. I’ll connect these together and we should get a reading on the dash,” I told him. He was watching intently, taking in all the wiring diagram information, the location of the wires, and how I was bypassing the switch. He was fascinated with the flow of the current and the way the gauge would respond. I even went as far as moving the gauge from full to empty by opening and closing it to a ground signal. While I had his attention I filled him in on the two types of gauges that were used back then (bimetallic and magnetic) and how low resistance on a bimetal type gauge would read near a full tank, while a magnetic gauge would read close to empty. Change the resistance and the gauge would/should read accordingly.   “So, if we put gas in the tank the gauge should move right? That way we could check the sending units in the tanks too,” he asked me.   “Great idea, grab a gas can and let’s add a few gallons,” I said, excited that he was so interested in the project.   He grabbed a can of gas and poured a few gallons in the tank. I was watching the gas guage carefully, but there was no movement. I knew I was on the right wires, but nothing was happening. Now what? Are there more problems?   “Crawl under there, and check to be sure the wire color is correct,” I yelled from the cab to him.   “Yep, it’s the right wire on the tank.”   “Well, we might have to pull the tank; it’s not changing the gauge readings up here.”   “Before we do that let’s add some more gas, maybe we didn’t add enough,” Junior tells me.   I thought I better go back and help hold the funnel, while he poured the gas in the tank. Unknowing to me, all this time my wife (who was the office manager) was listening in on the whole thing. She likes to keep tabs on me, and make sure I’m not going into one of my usual rants or having a fit because I had to explain something over and over again to little brother. This time she was standing at the corner of the shop just behind the truck with a camera. “CLICK”, I heard the camera shutter go off and she was back there laughing like there was no tomorrow.   “What’s so funny?” I asked her.   “You two idiots have been putting gas in the wrong tank. You’re on the front tank, and you’re putting gas in the rear tank,” my wife answers, laughing hysterically. About then the camera “clicked” again… this time it was an action shot taken at precisely the exact moment when these two idiots had that dumb struck look on their faces and realized what they just did. The shot had both of us on our knees, one holding a funnel and the other with the half empty gas can, and both of us staring right into the camera lens. Couldn’t have set it up any better if you tried. The picture clearly showed the side of the truck with both fuel tank doors visible and there was no doubt which tank we were putting in the extra gas. I guess it was one of those things I should have mentioned when we were checking the tank senders… make sure we are both on the same tank. For years that picture hung over her desk, and anytime I thought I was so smart she would point at the photo. Usually with that typical smirk, usually shaking her finger at me and of course the laugh… she had to laugh, but it wasn’t all that funny until she had me laughing about it too. Ok, Ok, I’m not perfect... and now my little brother knows it too.   These days he’s a top notch tech at a dealership, and I have to call him on occasions for some help on how to solve things once in a while. Oh the photo… uhmmm… what photo?? Somehow it’s missing… haven’t seen the darn thing in years. But I guess I really don’t need to see the photo … the wife has a pretty good memory... she reminds me just how smart I think I am every chance she gets.           Click here to view the article

      By Gonzo, in AutoShopOwner Articles

      • 5 replies
      • 675 views
    • When was the last time you walked through your shop?

      I am not talking about walking and working in the bays or on the service counter.  I am referring to walking through the back room, the inventory shelves, the closet areas and all the nooks and crannies. The other day, I did my monthly walk through and looked behind the tire balancer to find box after box of overstocked wheel weights.  Hidden out of sight, but not hidden on my statement.  I quickly gathered the overstock and called the vendor.  My process is that all stock inventory items must be authorized by the manager. The manager has his stocking level sheets and will make sure we do not overstock any item.   When I asked the vendor how this stock got past the manager, his reply was, “The manager was not there that day.”  So, I responded, “And no longer are you.” The point is that we need to keep track of inventory and have systems in place to check all costs that can go under the radar.  I like to trust my vendors, but as President Reagan once said, “Trust, but verify.”

      By Joe Marconi, in Joe’s Business Tips For Shop Owners

        
      • 4 replies
      • 423 views
    • How To Create The Best Offer For Your Auto Repair Clients

      Maybe this has happened to a number of you auto repair shop owners out there… you put together an offer to send to your prospects and clients. Not just any offer, I mean a really, really killer, can’t-miss deal like "$50 off any service that you perform." Now you know that there will be skeptics out there looking for the hidden strings, so you announce that there is no minimum purchase required and no restrictions on what they can buy. And to prove that you won’t jack up the price first and then take the $50 off the total later, you tell them not to produce the coupon until after they’ve been presented with the bill. Oh, and for the icing on the cake, you offer a 100% refund if they aren’t totally thrilled with their experience with your auto repair shop. The timing is right. Folks are always looking for the good deal. They need what you are offering. You send your no-fail offer to the right list of folks, and then you get ready for the bundles of people beating a path to your door… but they never come. What the heck happened? Did you miss something? Was the offer too good to be true? Wouldn’t you just love to ask every one of them why they didn’t take you up on your offer? Even the most experienced of marketers aren’t immune to this phenomenon to a certain degree. A couple years ago, I offered to give away copies of a brand-new marketing course to the first 200 shop owners that wanted them. The offer was (I thought?) brain-dead simple. Invest $197 to get the course. Take 60 days to go through the course then call my office and get all of your money back. (WOW!) I also added a 30-day, no-excuses needed, 100% money back guarantee too. And to cover what I thought was the final hurdle, I assured everyone that there were no more payments and nothing else to buy. While I still ended up doing very well with this campaign, even though I was a bit short of my goal of 200. What went wrong? Was the offer too good to be true? Was it too complicated? Did I miss something? The point of today’s message isn’t to commiserate about the lack of response to our advertising efforts. Nope, it’s to tell you about a free online site called Survey Monkey that we can use to help us find out where we went wrong with our offers. With Survey Monkey we can set up a quick 2-minute survey and ask our prospects why they didn’t respond. And then, based on their answers, hopefully we’ll be able to craft or edit existing offers that will get a much better response the next time. Because I was able to survey clients who the deal was offered to, I was able to improve upon my course offer and fill the last few spots to hit my 200 goal. Hopefully if your shop can start surveying clients and prospects more often, you'll have a better handle on what they want and what offers will get them more excited. - Ron Ipach (a.k.a. Captain Car Count) President/Founder of Repair Shop Coach More articles and content like this and originated through Ron Ipach's Car Count Daily campaign Auto Repair Shop Owners, Managers, and Automotive Industry Professionals are invited to join 'Car Count Daily Boosters' LinkedIn group to provide resources and gain insight on boosting car count DAILY and filling up the bays in their shops.

      By Ron Ipach, in Marketing, Advertising, & Promoting

        
      • 2 replies
      • 340 views
    • 40 Years Of Manufacturing Experience For Sale

      Become a stocking dealer for the leading provider of nitrogen tire inflation equipment and programs for auto dealers and repair shops. Territory is now available in Savannah-- an area that has previou View the full article

      By AutoShopOwner, in Automotive Business Opportunities

      • 0 replies
      • 124 views
    • 40 Years Of Manufacturing Experience For Sale

      Become a stocking dealer for the leading provider of nitrogen tire inflation equipment and programs for auto dealers and repair shops. Territory is now available in Augusta-- an area that has previous View the full article

      By AutoShopOwner, in Automotive Business Opportunities

      • 0 replies
      • 123 views
  • AutoShopOwner Sponsors



×