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Source: Shop Owners: Has your repair shop reached success?
Source: Will the Mild Winter Hurt Business?
Source: Selling is all about helping the right customer
Source: Before you raise prices, raise production
Source: Can Your Service Writers Really Overcome Sales Objections?
Source: Letting go of control of the shop is still so hard to do
Source: You have goals…but what about your employee’s goals?
Source: Will Minimum Wage Hikes Affect Auto Repair Shop’s Technician’s Pay?
Source: What do you do when a catch an employee in a lie?
Source: Giving Prices over the phone is the same as a diagnosis
Source: Will we ever solve the technician shortage problem?
Source: Sloppy Work Bay + Sloppy workflow process = Sloppy auto Repairs and Lost Customers
Source: Another bad day at my auto repair shop, but not a bad life
Source: Got a bad apple in your shop? Get rid of him fast!
Source: Consumers ARE going back to the New Car Dealership!
Source: When hiring, look for character, talent and then skill
Source: Catch People Doing Things Right!
Source: 2014 is the end of a year, not the end of your journey
Source: When you match price, do you also match value?
Source: Your business success is often found in what you dont do
Source: Do you know why it is so important to impress a first-time customer?
Source: Be Careful you’re not making a sale for your competition
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