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VTAutoGirl

Free Member
  • Posts

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  • Joined

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2 Followers

Business Information

  • Business Name
    Auto Craftsmen
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Owner
  • Automotive Franchise
    None
  • Website
  • Banner Program
    AAA
  • Participate in Training
    Yes
  • Certifications
    ASE Blue Seal
    AAA Auto Repair
    BBB accredited
    www.AskPatty.com Certified Female Friendly
  • Your Mission Statement
    We are Automotive Professionals.
    We love taking care of cars.
    We specialize in keeping our client’s vehicles safe and reliable.
    We enjoy keeping cars running as long as is practical.150,000 to 250,000 miles is not unusual.

    We want all of our clients to be fully informed and comfortable with all aspects of their vehicles operation and care. Our goal is to take the fear out of auto repair by educating our clients so they can make informed decisions.

    We work hard every day to take care of clients vehicles quickly and correctly. We are setting a new standard in the automotive industry for quality of customer service and repairs. We are working every day to improve all aspects of our service.

    We would like to develop a personal relationship with each and every client, and want to exceed their expectations of what a repair shop is in every way!

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VTAutoGirl's Achievements

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  1. Exceptional customer service is all about creating a great relationship with your clients. Sometimes there are relationships that just don't work out. It's the opposite of a win/win. If the customer is always unhappy or a pain in the ass and the staff all growl when they see this person's name on the schedule then it's time to 'break up' or 'fire' said customer.
  2. Hi Amy, Glad to see you. Lots of good information here.

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