Joseph Pires

When you say "missed a payroll deadline" do you mean figuring out what each employee is owed, or actually filing the reports and paying the taxes. I've been there and one of the single best decisions I've made was to use a payroll service. Most are surprisingly inexpensive for the services they offer, versus your time savings. Most banks have a partnership with a service. I use Paychex. I pick the services I need there is no set service with a lot of things you don't need. You report your employees hours. commissions ETC. They issue a payroll journal letting you know how much money needs to be in account to cover payroll, verify everything and send you the checks for your employees. They file reports and pay taxes,(they escrow the money weekly) and maintain records for you. As my businesses have grown they have grown with me , and act like my HR dept.

We are in both the towing and repair business, so a few things from both views. Never offer an incentive to the tow company for work, any thing is considered a kickback and makes for bad business and may even be illegal depending on where you are located. Most often when our drivers arrive at a tow the customer already has a shop in mind, if they don't the recommendation comes from our dispatcher not the driver. We base the recommendation on the customers needs, convenience to job or home, the issue with the car ( does it just have multiple flats or something more serious,like died while driving) is it under warranty, we recommend nearest dealer. Yes we do tow to our own shop if it fits the customer's needs, we run the two businesses independently. We choose the shop based on it's reputation for honest work and customer service, because the end result is a reflection on us also. Let the customer pay the bill, it's easier and the customer gets a receipt they can send to their insurance company for reimbursement if they have towing coverage. You need to be willing to look at the car fairly quickly if the person is from out of the area so they can check their options and make arrangements for rides etc.