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About Outwestauto

  • Rank
    Forum Beginner

Business Information

  • Business Name
    Outwest Auto
  • Business Address
    53 Nove Way, Valley Springs, California, 95252
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Owner
  • Automotive Franchise
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  1. Outwestauto


  2. I signed up in April with them, they have been great, they saved me over 1200 a month compared to my old processor.
  3. We have been using bolt on technology for about 6 months now and love it, and the customers love it. Plus with easy access to pictures of the before and after repairs is worth it for any potential future problems. No longer is there lost tech sheets blowing around in the shop, and overall better communication between the techs and office staff. Monthly cost is $299 for the service, and we bought samsung galaxy tab a for about 139 each, plus bought screen protectors and casesat about $20 per tablets, and then there is a $79 configuration fee per tablet that is a one time fee. Not super cheap to setup and get going but the befits and increased revenue is huge. We performed very through inspections and have seen our average RO go up almost $50. So yah its paid for it self many times over.
  4. I have a Snap-on Solus and love it, I like having a scope seperate, less things to go wrong in the same unit. I really like the unit and all the functional test work very well compared to the otc that we had previously.
  5. I just replaced my old hunter alignment machine with a new Hawk Eye Elite. I researched and demoed all the other machines and hunter came out on top for me, I do all the alignments here at my shop so I knew what I liked and didn't. The hunter was the most expensive but I also feel it is the best quality and one of the quickest machines out there currently. I cut my alignment times in almost half compared to my old hunter machine. I also love the new touchless tire clamps, they are so fast and have not had anything they dont fit on yet. We also do a lot of exotic cars so it is a big plus having a system that doesnt clamp to the wheel lips.
  6. Hi everyone, Just to give a little background, I am now part owner of the family business with my Dad who started the business. My dad while a great businessman, give way to much away and has his own old school ways of doing things and his own way of pricing, which means giving way to much away. After having a sit down talk with him, and letting me make some changes to the fundamentals of our pricing and billing structure after reading many articles on this great site. I Setup a pricing matrix for our parts and tires, so our margin has gone up, along with making sure we are getting enough labor and not giving away all our diagnostic time and such. In the first three months I have been making these changes and now are gross profit is up 45% over the last three month compared to the last few previous years and doing better with each and every change I have made. Now I am moving on to the smaller things that we are doing wrong or as they come up. The weather is getting warm, and It's becoming A/C season. The way he currently handles A/C is we do a free inspection, which includes checking all the standard stuff like, compressor operating, belts, visual check for leaks, system pressure etc. Then he charges a flat rate of $100 for Servicing the system including freon. And then many times i get stuck diagnosing a electrical problem with the fans or compressor operation after we service the system as he will just throw it in with the service since the system was low and was not cycling. How does everyone else price there repairs and handle the process of A/C service, I know they way he is doing it now is totally wrong and shorting ourselves far to often, and then also not charging by the ounce/pound for freon also needs to be done. My second thing is oil changes, currently he has two set prices for oil changes, $30 flat for a filter, regular oil, labor, and a multi point inspection. Then we also have a synthetic oil option for $50 dollars including all of the above. I know this is a horrible way of doing it but he has been doing it like with for 10+ years and I know we lose money on oil changes that take six or seven quarts and have an expensive oil filter. We also only offer one brand of oil, and we get a lot of request for like a mid level Castrol GTX oil change, or a more premium Mobil One. I know there is many ways to fix this and price it but I wanted to get opinions of what you charge and how you bill it out, along with what options have worked for you. Thanks -Donny

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