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From the last storm we had two 2004 Audi A6’s towed in. Both had water that leaked inside the car, soaked the rug and filled the interior with about 2 to 3 inches of water. The TCM (Transmission Control Module) sits in a well under the rug on the passenger side, front. The repair is to strip in interior; replace the rug and the TCM.

 

The cause for one of the Audi’s was a plugged water drain under the battery. It was clogged with leaves and debris. The water filled up the battery tray and worked its way past the firewall and into the car.

 

The other Audi had a window molding problem which did not seal the water from entering the cabin filter area, allowing water to pour down the heater/AC box, thru the blower motor.

 

I thought I would pass this info on…

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  • Have you checked out Joe's Latest Blog?

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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