Scan Tool Webinar Live with Matt Fanslow, Keith Perkins, Tanner Brandt and Richard Falco - Diagnosing the Aftermarket A to Z
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By Joe Marconi in Joe's BlogIt always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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By carmcapriotto
Matt Fanslow and Chris Jones discuss the similarities between sports and business, focusing on talent development, leadership, and team dynamics. The conversation covers the importance of creating a winning culture, being open to new opportunities, and the impact of long-term thinking versus short-term decisions. They also touch on the role of leadership in fostering a supportive environment and the parallels between a football team's offense and defense with the front and back of the shop in auto repair.
Show Notes
The parallels between sports and business (00:00:40) Mark Cuban's practicality and work ethic (00:01:11) Examples of underestimated talent in sports (00:11:13) The importance of work environment (00:15:42) Players leaving toxic environments (00:17:19) Players restructuring contracts (00:18:39) Finding talent beyond high draft picks (00:22:21) Building a winning culture (00:26:00) Isaiah Thomas and the New York Knicks (00:32:13) Aging Player Syndrome (00:34:35) Creating an Environment for Talent to Succeed (00:35:52) Impact of Compensation Structure (00:37:15) Respect for Time and Collaboration (00:39:28) Leadership and Culture in Sports and Business (00:40:37) Cultural Impact of Key Players (00:43:24) Leadership and Passion for Winning (00:47:42) The comparison between football and shop management (00:48:25) Managing and improving shop performance (00:50:36) Evaluating talent and maintaining a positive culture (00:54:51) The role of the coach in shaping the team's culture (00:58:45) The intense competitiveness and dedication of Michael Jordan (01:03:05) Draymond Green's Incident (01:05:17) Warriors Culture (01:06:32) Durant's Leadership (01:07:30)
Thanks to our Partner, NAPA Autotech napaautotech.com
Email Matt: [email protected]
Diagnosing the Aftermarket A - Z YouTube Channel HERE
Aftermarket Radio Network: https://aftermarketradionetwork.com/
Click to go to the Podcast on Remarkable Results Radio
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By Joe Marconi
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By Joe Marconi
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By carmcapriotto
Matt Fanslow and guest Margaret Light tackle the subject of pornography and its effects on relationships. They discuss the challenges of addressing porn use, the avoidance of the topic in relationships, and the importance of open, respectful communication. They explore the emotional regulation aspect of pornography, the influence of media on sexual expectations, and the need for comprehensive sexual education. The conversation also covers ethical porn consumption, the impact of porn on relational dynamics, and the benefits of seeking therapy for related issues.
Margaret Light, Marriage & Family Therapist, MA, LMFT, [email protected], Equilibrium Therapy and Services
Show Notes
Professional language debate (00:03:15) Margaret Light discusses the professional debate around the language and terminology used in the field of pornography addiction. Impact of pornography on sexual health and education (00:07:43) Unrealistic expectations and objectification (00:08:29) Warning signs of problematic pornography use (00:11:06) Ethical considerations of paying for porn (00:13:55) Dependency on porn for sexual activity (00:17:48) Acceptable use of pornography (00:19:23) The impact of hiding porn (00:19:37) Understanding relational problems (00:20:06) Individual perspective on porn use (00:20:53) Shame and embarrassment associated with porn (00:21:28) Pornography as an emotion regulation tool (00:23:29) Expanding coping skills (00:25:00) Neuroplasticity and brain rewiring (00:29:25) Realistic expectations for change (00:30:34) The impact of content on user preferences (00:35:17) Media influence on body image and fantasies (00:36:51) Porn Industry and Inclusive Content (00:38:51) Adolescent Education on Pornography (00:39:27) Mainstream Influence and Adolescent Expectations (00:41:10) Accessibility and Social Acceptance (00:43:32) Algorithmic Influence and Content Consumption (00:45:27) Relational Dynamics and Pornography Use (00:55:42) Relational Skills in Addressing Pornography (00:59:16) Ethical Use of Pornography (01:00:22) Demonstrating Care and Consideration (01:03:15) Seeking Therapy for Relationship Issues (01:04:22)
Thanks to our Partner, NAPA Autotech napaautotech.com
Email Matt: [email protected]
Diagnosing the Aftermarket A - Z YouTube Channel HERE
Aftermarket Radio Network: https://aftermarketradionetwork.com/
Click to go to the Podcast on Remarkable Results Radio
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By carmcapriotto
Matt Fanslow covers strategies for engaging high school students, debunking industry myths, and the importance of talent over passion in choosing a career. The episode aims to inspire a new generation to explore the diverse and rewarding paths within auto repair.
Show Notes
Ideas for Engaging Students (00:01:19) Addressing Misconceptions (00:07:59) Value of Skill and Talent (00:13:41) Changing the value system (00:19:04) Impact of artificial intelligence (00:21:21) Future of Auto Repair Careers (00:22:40)
Thanks to our Partner, NAPA Autotech napaautotech.com
Email Matt: [email protected]
Diagnosing the Aftermarket A - Z YouTube Channel HERE
Aftermarket Radio Network: https://aftermarketradionetwork.com/
Click to go to the Podcast on Remarkable Results Radio
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