Shop Owner is a Coach and Her Clients’ Biggest Cheerleader [RR 835]
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By Joe Marconi in Joe's Blog4 commentsA recent study, done by Harvard Business School, concluded that the real problem with attracting and retaining employees has more to do with the workplace environment, not pay or benefits. While the study did find that an adequate pay plan and offering an attractive benefits package did help with recruiting and retention, it’s not enough to satisfy the needs of employees, especially those of front-line workers.
The study also stated that in 2021, many companies were convinced that giving raises, sign-on bonuses, and other perks would solve the worker shortage problem and prevent people from quitting. However, this strategy did not work. So, what does work regarding attracting quality people and keeping them employed?
Essentially, it all comes down to the culture of your company. Management: do all it can to consider the individual needs of your employees. Your employees want to feel that they have a voice, that their opinion counts, and that their role in your company is both respected and recognized. Yes, pay and a great benefits package will go a long way toward making your employees feel secure, but that’s only financial security. People want more than money.
To attract and keep top talent requires creating a company that people feel proud to work for. You need to reach the hearts and minds of your employees. Become a leader that people are enthusiastic about working for. You want your employees bragging to their friends and family that your shop is a great place to work!
Step one to attracting and retaining quality employees: Create an amazing workplace environment for your employees! Trust me, happy employees make happy shop owners too!
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By carmcapriotto
Building Strong Relationships: The Importance of Old School Values in Leadership Coaching
Leadership coaching has come a long way from the old school methods of intimidation and shaming to motivate people. Rod Olson, an author, speaker, and executive coach, discusses the importance of old school values, such as discipline, respect, honor, loyalty, and hard work, in leadership coaching, but combined with new school methods and approaches. Rod and Dan Taylor, a senior business advisor, stress the need for emotional intelligence, empathy, vulnerability, and creating a psychologically safe environment for employees to ask questions and give their opinions without fear of retribution.
Leadership coaching is an ongoing process that requires a mentality of continuous learning and development. It is about balancing discipline with relationship-building, empowering the next generation, and working oneself out of a job as a leader. As Rod and Dan emphasized, leadership coaching is about living life to the fullest and keeping the big picture in mind.
Rod Olson is a coach known for his ability to help high performing leaders see things others don't see and find their ‘sweet spot’ as they lead and motivate others in the 21st century. He is the founder of the Coaches of Excellence Institute and the Coach O Consulting Group. Rod is also the author of three highly acclaimed leadership fables: The Legacy Builder, Wisdom Lunch Warrior and Greatest Motivational Tool. After nearly 20 years as a college football coach, Rod has spent the last decade plus, working with elite teams and organizations while teaching, coaching, and mentoring some of the top coaches and leaders in our country. He is a nationally recognized speaker and leadership consultant specializing in high level leadership coaching and culture development. Rod has clients in the corporate sector, professional and collegiate sports and in our United States military special forces. Rod is a husband, father and coach. If you want more information on Rod, how to purchase his books, executive coaching & team consulting or have him speak to your leaders he can be reached at coach[email protected] or message him on Twitter @CoachOTip
Dan Taylor, Senior Business Advisor, Transformers Institute. Dan’s previous episodes HERE
Show Notes
How Rod Olson and Dan Taylor met (00:00:50) Dan Taylor shares how he met Rod Olson and how they started working together in coaching and leadership. The importance of old school values in leadership coaching (00:05:04) Rod Olson and Dan Taylor discuss the importance of old school values such as discipline, respect, honor, loyalty, and hard work in leadership coaching. Old School Values with New School Methods (00:08:20) The importance of instilling teamwork and sacrifice without shaming or intimidating people, and the evolution of coaching and leadership styles. Essential Skills for Leaders (00:11:23) The importance of emotional intelligence, empathy, and vulnerability as essential skills for leaders in today's world, and the ability to create a psychologically safe environment. Sustainable Business and Teams (00:13:50) The need for sustainable businesses and teams, and the problem with the quick fix mentality in today's world. Leadership Maturity (00:17:28) Rod Olson discusses the four phases of leadership development and the importance of knowing oneself before leading others. Clarity and Performance (00:18:20) Rod Olson emphasizes the importance of high clarity for high performance and the need for leaders to possess discipline, punctuality, and caring before expecting it from others. Repetition of Fundamentals (00:23:47) Dan Taylor and Rod Olson stress the importance of repetition and sticking to the fundamentals in leadership coaching and personal development. Coin Collecting (00:30:30-00:31:17) The concept of coin collecting as a tool for connecting with people, and how to lead and coach in the in-between times. Discipline and Accountability (00:36:39) Dan Taylor and Rod Olson discuss the importance of discipline and accountability in leadership, and how it can be balanced with having fun and building relationships. Humility and Confession (00:37:56) Being able to admit mistakes and apologize in leadership. Parenting and Leadership (00:40:46) Rod Olson shares his game day tips for parents and how parenting can relate to leadership. He emphasizes treating youth sports like a grandparent and empowering the next generation. Coaching and Accountability (00:42:24) The importance of coaching and accountability is discussed, with the idea that everything is either coached or allowed to happen. The three buckets of energy and time are also introduced. Living Life to the Fullest (00:44:57) Rod Olson shares a saying above his dry erase board, "live the life that these men were allowed to given the time to live."
Thanks to our Partner, NAPA AUTO CARE
Learn more about NAPA AUTO CARE and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
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By Transmission Repair
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By Transmission Repair
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By carmcapriotto
In this episode, Carm Capriotto sits down with a panel of automotive professionals who share their experiences at the Leadership 2.0 Program from the University of the Aftermarket. They discuss the importance of professional development and improving leadership techniques in the industry and how the program helped them bond with fellow service professionals. Johnny Weber, the owner of Weber's Automotive in Dayton, Ohio, was the focus of their project. Find out how they helped him transition from a technician to a shop owner and the importance of resources available in the aftermarket industry. Johnny Weber, Weber's Automotive, Dayton, OH.
Jason Caldwell, Director of Sales/Partner RPS Marketing
Alda Rodriguez, Sales Manager, Service Dealer Solutions, Epicor Software Corporation
Lindsay Maurer, Stanard Motor Products, Pricing Manager, North American Business
Show Notes
Introduction to Leadership 2.0 program (00:00:06) Leadership 2.0 program from the University of the Aftermarket Importance of professional development (00:03:39) The importance of professional development and improving leadership and organizational culture techniques in the automotive industry. Rallying around Johnny Weber (00:03:30) The guests discuss how they built their entire project for the Leadership 2.0 program around Johnny Weber and his place in the industry and how they bonded with fellow service professionals during the program. Leadership 2.0 program (00:05:12) How Johnny Weber transitioned from technician to shop owner through the Leadership 2.0 program and the importance of industry resources. Overwhelming experience (00:07:00) Johnny Weber shares his overwhelming experience during the Leadership 2.0 program and how it helped him with his business succession plan. Learning from different perspectives (00:08:03) The big takeaways from the Leadership 2.0 program include gaining new perspectives on the automotive aftermarket industry and learning from different roles and perspectives. Leadership and Professional Development (00:09:49) The importance of professional development and improving leadership and organizational culture techniques in the automotive industry is discussed, including the need for service professionals to speak to suppliers and manufacturers about their challenges. Networking and Professional Development (00:14:43) The importance of networking and professional development in the automotive industry, including the role of podcasts and coaching. Succession Planning (00:15:46) Succession planning and the role of mentorship and coaching in the industry. Professional development (00:19:18) Carm Capriotto offers to produce a podcast format for any next project from Leadership 2.0 that wants to present, emphasizing the importance of professional development. Connecting with fellow service professionals (00:23:13) New Perspective on Industry (00:26:43) Insights gained from the Leadership 2.0 program Thanks to our Partners, AAPEX and NAPA TRACS.
Set your sights on Las Vegas in 2023. Mark your calendar now … October 31 - Nov 2, 2023, AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at AAPEXSHOW.COM
NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at NAPATRACS.com
Connect with the Podcast:
-Join our Insider List: https://remarkableresults.biz/insider
-All books mentioned on our podcasts: https://remarkableresults.biz/books
-Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom
-Buy Me a Coffee: https://www.buymeacoffee.com/carm
-The Aftermarket Radio Network: https://aftermarketradionetwork.com
-Special episode collections: https://remarkableresults.biz/collections
Click to go to the Podcast on Remarkable Results Radio
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By cooterdavenport1
Looking to get off of pen and paper for ROs and estimates but unsure what tools to take a look at. Can some people tell me what they use, what they like about it, and what they don't like?
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