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Proper Equipment Equals Higher Efficiency – Justin Allen [RR 811]


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Can proper equipment equal higher efficiency? Justin Allen, a Manufacture's Rep for Hunter Engineering Company, continues to help shop owners understand that investing in the right equipment can increase the shop's profitability, save time, and build trusting customers. Justin Allen, Manufacture's Rep, Hunter Engineering Company Show Notes

  • Trends- ideas about automation and tracking your efficiency and productivity. Everything is driven toward reducing errors, reducing errors for your technician.
  • Hunter Quick Lane/Quick Check Drive- the digital photos of the vehicle and the actual alignment measurements. It takes the opinion out and is completely objective. 
  • "Sale people go arm in arm with shop owners to face this battle every day, and the battle is rusted nuts and bolts, and the battle is technology, that it's evolving so quickly that we can't seem to stay on top of it." 
  • If you're not being successful with the equipment, then something went wrong. 
  • Only 5-15% of automotive shop owners are engaged in active training and growth
  • Don’t be the frog in the pot of water- are you seeing what is around you?
  • Helping shop owners understand that investing in advanced equipment can increase the shop's profitability, save time, and build good trusting customers.
  • About 400 sales reps in North America and about 400 service technicians- local classes are also available.  
  • Stress reduction- what can a new piece of equipment do to make me more efficient?


Connect with the Podcast: Aftermarket Radio Network Subscribe on YouTube Visit us on the Web Follow on Facebook Become an Insider Buy me a coffee Important Books Check out today's partner: Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com

 
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  • Have you checked out Joe's Latest Blog?

         13 comments
      Most shop owners would agree that the independent auto repair industry has been too cheap for too long regarding its pricing and labor rates. However, can we keep raising our labor rates and prices until we achieve the profit we desire and need? Is it that simple?
      The first step in achieving your required gross and net profit is understanding your numbers and establishing the correct labor and part margins. The next step is to find your business's inefficiencies that impact high production levels.
      Here are a few things to consider. First, do you have the workflow processes in place that is conducive to high production? What about your shop layout? Do you have all the right tools and equipment? Do you have a continuous training program in place? Are technicians waiting to use a particular scanner or waiting to access information from the shop's workstation computer?
      And lastly, are all the estimates written correctly? Is the labor correct for each job? Are you allowing extra time for rust, older vehicles, labor jobs with no parts included, and the fact that many published labor times are wrong? Let's not forget that perhaps the most significant labor loss is not charging enough labor time for testing, electrical work, and other complicated repairs.  
      Once you have determined the correct labor rate and pricing, review your entire operation. Then, tighten up on all those labor leaks and inefficiencies. Improving production and paying close attention to the labor on each job will add much-needed dollars to your bottom line.
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