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In my mail yesterday I had a welcome surprise, my certificates of completion from the Wix's eLearning online courses and tests. They came in frames and look really nice. They will be going up somewhere in the office. I encourage every technician and counterman to take these courses

It is very “old school” and reminds me of a time when training was an important aspect of selling parts to technicians. I wish more automotive aftermarket manufacturers would do this.
Wix has done a really nice job with the online courses and you will learn something. Most of all, you will never again underestimate the complexity or importance of oil and air filters.
The product sales pitch is there for certain Wix specific features like spiral-wound center tubes and silicone anti-drainback valves, but it is only a small percentage of the total content. Overall, the content of the course was top notch.
These tests are a great prep for the ASE A1 test and can help you answer questions about PCV systems, oil flow and air induction systems.

Click here to go to the Wix eLearning website



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  • Have you checked out Joe's Latest Blog?

      My son is not in the automotive industry. He is in the commercial real estate business. However, the workplace problems are the same. Recently, his frustration with the heads of the company reached an all-time high. When I asked him why he doesn’t speak up and let the leadership know how he is feeling, he responded, “Anyone who has voiced concerns or issues has been viewed as weak and incapable of doing their job. I don’t want to be viewed like that.” This is an example of a toxic work environment.
      If you are a shop owner, you are a leader. And leaders must be approachable. That means that you are willing to hear the concerns of others and have them express themselves. It also means that while you may not agree with someone’s perspective on an issue, it is their perspective, and that viewpoint needs to be recognized and respected.
      Make it known that you want to hear the opinions of others. Literally, ask for input from others. And thank those that speak up. Now, I am not saying that you need to act on every concern or opinion. That would not be realistic. But just listening may be enough. And you never know, someone in your company may have an idea that you never thought about and even improve your business.
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