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Marketing Mistakes

Business is a combination of talent and hard work.  The talent can only take you so far, so begin by doing your homework.  Every business benefits from advertising in some form or another.  The key to becoming a name that people can trust is to let them know who you are and what you stand for.  Here are a few marketing mistakes that, if avoided, will spare you much grief and money.

1.  Not having a marketing plan.  What is a marketing plan?  It is the way that you will go about promoting your product or service.  Just like you wouldn’t begin to get serious about your business without a definite plan, it is best not to approach the marketing of your product without a plan.  When a product is promoted well, sales increase.

2.  Putting all your eggs in one basket.  This old saying seems to work in a lot of situations and marketing is one of them.  You may find a strategy like email marketing that has been successful for you.  But, don’t base your entire marketing plan on that one strategy.  In order to grow, diversification is the answer.  By not exploring other options, your business will become stunted in no time.

3.  Ignoring the value of networking.  For business, networking is invaluable.  It is the way that entrepreneurs get together to pick each other’s brains.  During these “meetings of the minds”, partnerships are struck.  You can find someone who will complement your business with a new idea.  Joint ventures mean more profits for everyone.

4.  Working as a force of one.  All businesses need support in some form.  There are not enough hours in the day to do it all and still make money.  Outsourcing can be your best friend.  You can outsource for practically anything that you need.  Hire someone to design your web page, answer your emails, and organize your invoices.  When these tasks are taken care of, more time can be devoted to marketing the product in new and creative ways.

5.  Cutting back on your marketing budget.  When business is slow, we can panic unnecessarily.  We want to save as much money as we can until things pick up again.  Since business is down, we might decide that we don’t need to advertise as no one is buying.  That is the worst mistake we can ever make.  This is the time to use our extra minutes in the day to beef up that marketing plan to appeal to a wider net of customers.

Have you already made some of these marketing mistakes?  In this world most things are fixable.  Begin again, but this time with the knowledge of what not to do.



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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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