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Key Talking Points

  • Mike Davidson's Book -  "Wage & Hour Compliance"
  • Every business can get audited by a simple phone call from an employee 
  • Keeping thorough records with notes, payroll documents, vacation time etc.
  • Training pay- specific guidelines for compensation if they are doing something to benefit the business 
  • Technicians in dealership vs independent- dealerships have exemptions the independents don’t have
  • 7 Day Time record- any activity that contributes to benefiting your business
  • 50 cent mistake- could face fine of $62,000 
  • Four steps that will help protect you during an audit, written job descriptions, written Compensation Package, regular Rate Calculator, and Seven Day Time Record

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Important Books

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This episode is brought to you by AAPEX, the Automotive Aftermarket Products Expo. AAPEX represents the $740 billion global automotive aftermarket industry and has everything you need to stay ahead of the curve.  AAPEX 2021 is in the record books and lived up to presenting leading-technical and business management training from some of the industry’s best and brightest. Now set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, AAPEX - Now more than ever.

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This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.com/carm

Mike Davidson is passionate about growing as a leader and helping others achieve a better life through leadership.  He believes that your growth is the only guarantee for a better tomorrow. Mike began his automotive career in 1984 as a car detailer at a GMC dealership. He started working in independent shops in 1992 and opened Parkway Automotive in 1998. He joined RLO Connor’s Bottom-Line Impact Group in 1999 and graduated from the Automotive Management Institute in 2000.

Mike was voted Arkansas’ NAPA/ASE Technician of the Year from 2001 to 2008,  joined Elite Pro Service Peer Group in 2008, and continues to be an active member. He has been a business coach for Elite Worldwide, a published author, and a presenter at multiple conferences across the United States. He created a live interview seminar called Hiring for Keeps in 2013 and developed an automotive apprentice program approved by the United States Department of Labor in 2016. As a John Maxwell, certified speaker, trainer, and coach, Mike has developed a training program to assist shop owners to develop leaders within their organization. He is married with four grown children, resides in Alexander, Arkansas, and is a member of The Bible Church of Little Rock, where he has served as an elder, a deacon, and a Children’s Ministry Director. Listen to Mike’s other episodes HERE.

Brian Weeks is a third generation shop owner that teamed up with his brother in 1999 and bought the family transmission business that was owned by his father and two uncles. Growing up in the family business allowed him to gain valuable experience at a very young age. When he was 12 he worked on his first customer's car for his dad. This experience led to building manual transmissions by the age of 14. Racing has always been his true passion in life and was the reason for seeking an engineering degree. Little did he know after graduating in 1996 from Southern Polytechnic State University with a Bachelor's degree in Mechanical Engineering and Technology that it would be the key to success with today’s technically advanced vehicles. Brian and his brother Chris took the family owned transmission shop and transformed it into a full service automotive business with two locations.ARN-Logo-Wide-Blue-600px.png

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  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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