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Does anybody know of any bilingual technician training programs or classes in the Phoenix Area?


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    • By carmcapriotto
      Show Notes:
      Requires 40 hours of training a year from his techs, service advisors, and owners Bill provides private training that brings his classes to 6 students to one trainer The power of networking The team is picking their classes and they are getting ready to split the group to provide advanced classes. Their techs average tenure is 8 years. Bill believes they stay because of the training they can’t get anywhere else. Their training program is a long-term commitment. Works with other shops in the area to spread the cost Pays a bonus each December based on the actual number of hours trained. A make your own Christmas bonus. Keeps a resume on all training completed Displays a picture goal board for every team member Paperless operation A welcome board in the lobby with all customers who are coming in that day  Key tags provide status to technicians 17 bays - 5 Technicians Green - Yellow - Red Light signifies the progress of workflow in the shop Eight loaner cars Connect with the show:
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      Click to go to the Podcast on Remarkable Results Radio
    • By AutoShopOwner
      First-Ever U.S. Auto Tech National Championship Qualifying Event Comes to the Detroit Area September 23rd - 25th
      Regional Qualifying Event Will Determine Top Auto Technician Professionals and Students in National Competition, Culminating with Championship Event in Nashville in December to Compete for Over $200,000 Cash and Prizes
      SYCAMORE, Ill., Sept. 17, 2021 /PRNewswire/ -- IDEAL INDUSTRIES, INC., a family business that designs and manufactures products for the professional trades, and Intersport, and independent award-winning marketing agency headquartered in Chicago, have announced the inaugural U.S. Auto Technician National Championship (USATNC) competition. The competition was created this year to celebrate and showcase the incredible skills of auto technician professionals and students across the country. The program centers around a one-of-a-kind competition series, including four months of online and live qualifying challenges across the country to find the best 64 professional (32) and student (32) auto technicians, and brings them together for a national championship event scheduled to take place December 13-14, 2021, in Nashville, TN. A regional qualifying event is open for registration and will take place in Southfield, MI September 23rd – 25th.
      What: US Auto Tech National Championship Qualifying Event
      Who: Professional Auto Technicians and Students/Apprentices
      Where: Garage Gurus 27300 W 11 Mile Rd. Southfield, MI, 48034
      When: Thursday, September 23rd – Saturday, September 25th
      The regional tour qualifying event is one of seven that will determine the 64 finalists who will be invited to Nashville for the Championship event. From the finalists, three professionals and three students will be crowned first, second, and third prize winners, and will divvy up $200,000 in cash and prizes. Sponsors for the USATNC include 7-Eleven, Discount Tire, Duluth Trading, Garage Gurus, Little Giant Ladder Systems, Lucas Oil, ServiceTitan, and the University of Northwestern Ohio.
      Registration for the competition is open at: www.usatnc.com
      For a list of rules, see: https://www.tradesnation.com/us/en/etcs/autotech/official-rules.html
      For additional information, visit: www.usatnc.com
      SOURCE Intersport Inc


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    • By carmcapriotto
      https://www.youtube.com/watch?v=c6HNv5Uqmno
      Dave Schedin has 40+ years of experience in the automotive field. He has extensive General Motors University Automotive & Business Management training and is a graduate of the Arizona Automotive Institute. Dave began his career as a young lad in an independent shop in ’79 and began working as an Apprentice Tech advancing to a Master Level Driveability Tech. In ’86 he moved into the dealership arena as a Lead Driveability Tech and obtained both the Chevrolet and ASE Master Technician status and became a Shop Foreman overseeing 24 Techs, Assistant Service Manager, Service Manager to Fixed Operations Manager. In ’97 Dave started and managed “Dave’s Auto Repair” in the Pacific Northwest where he took that business to a near million-dollar sales level in under FOUR years by implementing and continuing to developing the “CompuTrek Automotive Management Systems.” Since 2006 Dave has been coaching and training to help shop owners achieve on average $200,000 in NEW GP dollars in 12 months Dave and his partner/wife Bonnie Schedin also carry extensive Leadership and Personal Self-Development coaching and training at an advanced level. Through both personalized and highly effective ‘team’ training & seminars, they offer well-rounded coaching for the automotive professional through experiential seminars. Listen to Dave's previous episodes HERE computreksystems.com Brian Bates, the owner of Eagle Automotive Service, 5 locations, bought the neighborhood shop in Columbine Hills back in 2004 as a way to serve the community by offering quality repairs and services while living out his dream of running his own business. Brian has served as a President of the local NAPA Autocare Business Development group, served on the national AutoCare council with the president and directors of NAPA Auto Parts, and is proud of his team's achievements in becoming an AAA auto repair certified and holding a BBB A+ rating since the inception of the grading system in 2007. Listen to Brian's previous episodes HERE Brian Holthe- Brian’s automotive trade experience started in Sept 1980 when he moved from California to Arizona to attend trade school. Brian started his first shop while attending trade school, two years after graduation he landed a dealership technician position working for a Volvo dealership, where he learned how a successful shop should run. He obtained his Master ASE and Volvo Technician certifications while employed there. After working in other shops as a technician, running a couple in management he ended up in Tacoma WA. In 1989. Here he worked for a shop that did lots of service and repair for everything from dealership lots to fleet and one RV Dealership across from the shop. For this dealership, he worked on RV chassis for coaches to be sold. The shop sold and Brian began a new chapter. In 1993 Brian opened a shop in Lakewood WA, a suburb of Tacoma. He carried the RV chassis repair business, used car repair business and building on those relationships Genesis Automotive Repair began. It was Brian’s new beginning. Brian was In 1994 Brian changed the business name to include RV Repair and incorporated. Since then, Genesis Automotive and RV Repair has also taken on service and repairs of food service vehicles, mobile pet grooming vehicles servicing chassis, internal equipment and power generation, becoming an Onan authorized sales, service and repair facility. Genesis Automotive and RV Repair has grown to be respected in the service and repair of automotive and RVs.  Key Talking Points Training is the #1 customer benefit and profitability in a business. Has to be relevant to the employee and applied. Culture needs to be receiving of something new. Let training experience be positive. One person in training has short ‘shelf life.’ Ask employees where they want to improve- employee reviews. There are a lot of ways for people to learn besides sitting in a classroom setting.  Training incentive- remember, it’s a journey, not overnight perfection. Have set hours of training per year. Bonus based on certificates. Consistency bonus- training all year not all at end of the year. Time off for training. Recognition and celebrating achievements come in all different forms. Hiring people that want to grow- in community, in business, as individuals. Ask potential hirees if training is important to them. What’s the last book they read? When is the last time you invested in yourself?  Pushback for training- they won’t be fully committed to all aspects of the job Retirement mode for older technicians- they must keep up with technology  Leading by commitment, not by command- include in the job description when hired, address what is holding their commitment level down? Leaders build more leaders.  Gift of teaching- having a mentor for in-house training/onboarding for new employees.  Survival, success, significance phases for individuals and business The Ideal Team Player by Patrick Lencioni A special thanks to Dave Schedin, Brian Bates and Brian Holthe for their contribution to the aftermarket. Books Page HERE Listen to all Remarkable Results Radio, For The Record and Town Hall Academy episodes. Facebook   Twitter  LinkedIn   Instagram  Youtube   Email   Mobile Listening APP’s HERE Join the Ecosystem – Subscribe to the INSIDER NEWSLETTER HERE. Buy Carm a Cup of Coffee  This episode is brought to you by Shop-Ware Shop Management. It’s time to run your business at its fullest potential with the industry’s leading technology. Shop-Ware Shop Management will increase your efficiency with lightning-fast workflows, help your staff capture more sales every day, and create very happy customers who promote your business. Shops running Shop-Ware have More Time and generate More Profit—join them! Schedule a free live demonstration and find out how 30 minutes can transform your shop at getshopware.comClick to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
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