DUFRESNES

Yes, in the back window we show courtesy car with our name and phone number.  Do you do a wrap on yours?

Good morning,  Yes you are right and yes we do, the customer signs all the above.  We have tested it when customer had an accident.  We also show, if the customer's insurance doesn't pay, we put the 1st 1000. on their card that we have collected along with their insurance policy and expiration date, current drivers license and a current credit card.  We have been using loaners for 10 plus years and with only 1 accident.  We started with 1 loaner and now have 4.  

One more thing on shuttle drivers, Myself (the owner did the shuttle) this would build relationships.  After the pandemic, we don't give rides anymore, instead we have gone to free loaners.  It comes to them with a full tank of gas and they just have to replace the gas that they use.  If not its $2.00 a mile

Since looking into all other programs, QB is best so far.  It just makes me angry for not having a choice and having to use it no matter what or they shut you off.  There other programs, but they mostly all dump into QB.  The other thing is everybody is not paying the same for QB pro. and payroll..  After all these replies and questions, I have several software companies reach out, but so far they all dump into QB.  So no advantage over what I have.

Since looking into all other programs, QB is best so far.  It just makes me angry for not having a choice and having to use it no matter what or they shut you off.  There other programs, but they mostly all dump into QB

It looks like I am stuck with QB.  I can't find anything ay cheaper that does what they do.  If someone finds a good program, please let me know.  I understand they bought up a lot of the smaller companies, so no competition

I did that and talked to ROW.  Still haven't come up with anything that will work

I want to use a program other than QB.  that works with ROW and the Back Office.

Who do you do your payroll through.  If it is QB, then you will have to update, so  they say.

Again, I have Desktop QB Pro 2023 and QB Payroll 2023.  NONE ONLINE

I have 2023 QB Desktop, NOT ONLINE.  What is the program that ROW integrates with?  Yes I am doing my payroll through QB.  Who or what is doing your payroll?

keep me posted.  I have ROW and that goes to the Back Office that then goes to QB.  So I need a program that will operate with ROW and The Back Office.  At home when they shut quicken off, I will have to find another program for Home use

I understand some people have not had to upgrade.

We had QB 2022, but January 6 QB cut us off if we didn't upgrade payroll to 2023.  We did for 506.00 plus so much per employee each.  Now April 6, they are going to charge us 559.00 for QB 2023 which we are using now.  I don't know how you are still using 2020. I am using QB pro and payroll 2023.  I also have Quicken at home and they shut that off also, if I don't upgrade.  Our IT guy said don't use QB online, nothing but problems

I thought ADP was suppose to be so cheap  Hmmmmmm

Joe, I have chatted 2 times and called.  That's just the way it is, they say.. There has to be another answer.  We also Pay RO Writer $469 monthly and Back office for doing the merge of RO Writer to QB

I am fuming!   January I paid $504 for QB payroll renewal for 2023.  I just got an email saying they were going to charge $559. April 6 for 2023 QB.  Then they charge according to how many employees we have.  This come to over 1183 per year.  We have RO Writer  and pay them monthly that goes to the Back office, we pay them and then it dumps into QB.  There must be a better way.  Tell me what you are using for payroll and Bookkeeping.    Tell me there must be a better way.

According to our financial planner mild recession with economy picking up later in the year.  Hiring employees has become brutal..    I have a B tech stole away for a guarantee of $35.00 not depending on work.  Also A tech being promising $50 guarantee. What do  you guys think?  Crazy not sure how this is going to shake out   We had a great  year,but now we are faced with a new year.  I just did a report on EV's and Hybrids for Business Builders.  I don't think they are going to impact us much, but probably later

 



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After paying over 13k for RO Writer in 2008, there monthly fee to us is $469.00  Is this normal for updates and if there is a problem.  On top of that there is a yearly fee of 290.00 for Back office and now Quick Books makes you buy a new year and payroll each year.  Am I the only one that thinks, there is something wrong with this picture.

 Please put this subject in the right place  

So are you saying, scan then drop?

I have been using QB for ever, never heard of a scan feature.  I have desktop pro 2022. Please show me how and explain.  Thank you

You are right all of you.  Still you have to keep track and see what works for your location.  December 11, will be 54 years and I am still learning.  Times keep changing and customers keep changing.  For us Loaners at this time are worth it for us.  Question Are you up this year over last year  We are up over last year even with one less technician.  What happens as soon as the car manufacturers start really selling cars again, Are we ready for the change?????  Love all the different answers and how they work for each shop.

We off on Thursday Friday and the weekend.  With this said, they have to reach $100,000.  in October to get the November time off.  We do have somebody transfer the phones to one of us.  Employees deserve the time off.  They are paid for Thanksgiving.

I know this is what they are always saying, my question is, what do you do if you find a couple of people you would like to hire, but you don't have a 

space for them.  Then what

I guess I gave you the wrong opinion.  We are in an up scale area.  I have logmein at home.  We take turns answering the phone on the weekends.  So far today I have made 4 appointments 2 only when loaners are available.  Both customers that need the loaners are the best customers with multiple cars in the family, but still need loaners.  I'm alot older than both of you and I am learning every day.  Right now it is half time and the Oregon Ducks are ahead of BYU.  Go Ducks

Some of customers use Uber, very few.  We used to use Enterprize, but since adding loaners our business has gone up substantially even during the pandemic.  Each business must decide what works best for them.  

We have 2 waiters a day.  Usually for oil changes.  Since the pandemic, we don't give rides home.  We do have loaners.  Best thing we ever did.  Yes insurance is expensive on them.  I don't know how we ever did it without them.  We have 4.  People are really grateful.  We don't give them out for oil changes usually mostly for big jobs, unless they are a really good  clients