Hi Mark - we’re here in VA, too. We agree with the mixed emotions. We know that inspections do lead to customer interactions and some honest repairs. But we also know that we can get bogged down in nothing but inspections, which is highly unprofitable. I would like to see the process revamped, not removed. Perhaps annual inspections are excessive; I believe there are other states where inspections aren’t required until a vehicle hits a certain age or mileage. In PA, shops have the right to charge whatever they want for an inspection - that would be wonderful! The customer can choose to pay more to work with someone they trust, would help deflect some of those customers pounding at your door at the end of the month.