Jump to content


Sign in to follow this  
  • entries
    6
  • comments
    0
  • views
    3,446

About this blog

Everything you wanted to know about the myCARFAX Service Shop program

Entries in this blog

myCARFAX

Does your shop run on the Scott Systems MaxxTraxx Shop Management System?

Their latest release, available now, includes two new myCARFAX Shop Tools. Participating shops can now signup customers for myCARFAX in one-click!

myCARFAX is new no-cost customer retention tool that helps keep your customers coming back for their future preventative maintenance services. Consumers who use myCARFAX get their vehicles serviced 20% more frequently than non-users - getting you more service business! myCARFAX will remind the customer about their next oil change, tire rotation, and state inspections - always telling them to go back to YOUR shop.

To take advantage, from the server station, select "Setups" dropdown menu, then choose "Carfax Setup". Check the box next to "myCARFAX Shop Loyalty Services", and press OK. Once you've accepted the Terms and Conditions, the myCARFAX Customer Signup button will appear in two windows: the vehicle page of any repair order, as well as the Pay screens. Click the myCARFAX Customer Signup button in either screen, and you'll be able to instantly enroll the customer and their vehicle. When complete, the button will turn green to let you know.

 

Additionally, the CARFAX Service History report has been updated to allow you to print a hard copy, better inform customers of any open, un-fixed recalls, and make better service recommendations faster. Simply look at the "Last Reported Maintenance Items" section at the top to quickly find out when the last oil change, tire rotation, and 14 other preventative maintenance services were completed on the vehicle. It's formatted in a customer-friendly format that can help you build trust with your customers! The CARFAX Service History button is available on the Repair Order screen, as well as the vehicle record.

Many other myCARFAX Partners are in the process of integrating these features - look for more announcements soon!

myCARFAX
blog-0626753001462818710.png

 

Does your shop run on Janco's Stocktrac Shop Management System?

Their latest release, available now, includes a new myCARFAX Shop Tool. Participating shops can now signup customers for myCARFAX in one-click!

myCARFAX is the new no-cost customer retention tool that helps keep your customers coming back for their future preventative maintenance services. Consumers who use myCARFAX get their vehicles serviced 20% more frequently than non-users - getting you more service business! myCARFAX will remind the customer about their next oil change, tire rotation, and state inspections - always telling them to go back to YOUR shop.

To take advantage, open the CARFAX Setup menu in the Configuration window. Check the "Use myCARFAX" box. After accepting the Terms and Conditions, the myCARFAX Customer Signup button will display in invoice screen. Simply click the myCARFAX Customer Signup button to the top right of the estimate window. When complete, the button will turn green to let you know.

Many other myCARFAX Partners are in the process of integrating these features - look for more announcements soon!

myCARFAX
blog-0460270001462818284.png

Does your shop run on the YES! Pace Software Shop Management System?

Their latest release, available now, includes new myCARFAX Shop Tools. Participating shops can now signup customers for myCARFAX in one-click!

myCARFAX is the new no-cost customer retention tool that helps keep your customers coming back for their future preventative maintenance services. Consumers who use myCARFAX get their vehicles serviced 20% more frequently than non-users - getting you more service business! myCARFAX will remind the customer about their next oil change, tire rotation, and state inspections - always telling them to go back to YOUR shop.

To take advantage, simply click the myCARFAX Customer Signup button to the bottom right of the Totals and Payments screen. When complete, the button will turn green to let you know.

Additionally, the CARFAX Service History is not integrated into the standard YES Service History screen - there is now an additional "CARFAX History" tab to the right that helps you make better recommendations faster.

Many other myCARFAX Partners are in the process of integrating these features - look for more announcements soon!

myCARFAX
blog-0014852001462817368.png

Does your shop run on the Bay-masteR Shop Management System?

Their latest release, available now, includes two new myCARFAX Shop Tools. Participating shops can now signup customers for myCARFAX in one-click!

 

myCARFAX is the new no-cost customer retention tool that helps keep your customers coming back for their future preventative maintenance services. Consumers who use myCARFAX get their vehicles serviced 20% more frequently than non-users - getting you more service business! myCARFAX will remind the customer about their next oil change, tire rotation, and state inspections - always telling them to go back to YOUR shop.

 

To take advantage, simply click the myCARFAX Customer Signup button to the bottom left of the Status tab in the Estimate Summary screen. When complete, the button will turn green to let you know.

Many other myCARFAX Partners are in the process of integrating these features - look for more announcements soon!

myCARFAX

Does your shop run on the TABS AutoFluent Shop Management System?

 

Their latest release, available now, includes two new myCARFAX Shop Tools. Participating shops can now signup customers for myCARFAX in one-click - simply click the myCARFAX Signup button to the right of the email field in the Invoicing Screen. When your customer is signed up, the button will turn green to let you know.

 

Have you taken advantage of the myCARFAX Service History Check feature in the Vehicle screen? Now, we're making your job easier by adding a quick reference note to the repair order simply by clicking the black "C" logo next to the "Recommended Service" button at the bottom left of the invoice window.

 

Click the image below to see the new features:

blogentry-2770-0-21411900-1456976221_thumb.png

 

Check out the release notes on the AutoFluent Blog:

 

http://autorepairsoftware.com/Resource-Center/Blog/Post/452/Get-the-new-myCARFAX-Features-Included-with-AutoFluent

 

 

Many other myCARFAX Partners are in the process of integrating these features - look for more announcements soon!

myCARFAX
blog-0943634001428159633.jpg

myCARFAX, the free app for consumers, recently released NEW features that help vehicle owners better take care of their car, while consistently promoting their Favorite Shop as the recommended service center.

 

For consumers - myCARFAX monitors and sends out service reminders via email and mobile push notifications when any of your cars are due for:

  • Oil changes
  • Tire rotations
  • Safety inspection ** NEW
  • Emission inspection ** NEW

 

Consumers love the myCARFAX app because it helps them keep track of their service history, stay up to date on any open recalls, track their registration information, and find out what services are coming due.

 

Want to test drive the app? Go to mycarfax.com - login using email demo AT mycarfax.com and password: "Password" (capital P).

 

The app is available on the web, Apple App Store for iOS, and Google Play for Android).

 

 

As a shop owner - when we recommend any service - we want to promote YOUR shop.

 

For example:

 

myCARFAX® Service Reminders
  • When you’re set as a customers’ Favorite Shop, we recommend YOUR SHOP in our reminders for Oil Changes, Tire Rotations, Safety and Emissions inspections.

blogentry-2770-0-86950600-1428159162_thumb.jpg

myCARFAX® Shop Listing
  • When customers are looking for a service shop – we highlight your shop. Search for participating shops here.

blogentry-2770-0-94338400-1428160834_thumb.jpg

Notice how the call to action in the phone is "Call ..."? We're constantly putting your shop's name in front of the user, with the call to action of "Call and make an appointment!"

The myCARFAX app is one of a suite of FREE benefits that you could be taking advantage of - built right into more than 57 shop management systems. I encourage you to download the app and try it out for yourself.

 

I'm happy to answer any questions about the myCARFAX Service Shop program and would love to hear feedback on your experiences with the app.

 

-

Thomas Sands

Partner Development Manager, myCARFAX Service Shops

Centreville, VA

 

 

About myCARFAX®

 

Every day, more than 34,000 dealers and aftermarket shops partner with myCARFAX to help their service business. Join today at NO COST to get access to myCARFAX® shop tools including CARFAX QuickVIN™, Service History Check™, PLUS a free listing in the new myCARFAX® consumer app (iOS, Android, myCARFAX.com). Call 888.655.5362 or visit www.mycarfaxserviceshop.com to enroll.

 

 

 

 

Sign in to follow this  


×