Does your shop run on the Scott Systems MaxxTraxx Shop Management System?
Their latest release, available now, includes two new myCARFAX Shop Tools. Participating shops can now signup customers for myCARFAX in one-click!
myCARFAX is new no-cost customer retention tool that helps keep your customers coming back for their future preventative maintenance services. Consumers who use myCARFAX get their vehicles serviced 20% more frequently than non-users - getting you more service business! myCARFAX will remind the customer about their next oil change, tire rotation, and state inspections - always telling them to go back to YOUR shop.
To take advantage, from the server station, select "Setups" dropdown menu, then choose "Carfax Setup". Check the box next to "myCARFAX Shop Loyalty Services", and press OK. Once you've accepted the Terms and Conditions, the myCARFAX Customer Signup button will appear in two windows: the vehicle page of any repair order, as well as the Pay screens. Click the myCARFAX Customer Signup button in either screen, and you'll be able to instantly enroll the customer and their vehicle. When complete, the button will turn green to let you know.
Additionally, the CARFAX Service History report has been updated to allow you to print a hard copy, better inform customers of any open, un-fixed recalls, and make better service recommendations faster. Simply look at the "Last Reported Maintenance Items" section at the top to quickly find out when the last oil change, tire rotation, and 14 other preventative maintenance services were completed on the vehicle. It's formatted in a customer-friendly format that can help you build trust with your customers! The CARFAX Service History button is available on the Repair Order screen, as well as the vehicle record.
Many other myCARFAX Partners are in the process of integrating these features - look for more announcements soon!