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About DAC

  • Rank
    Forum Beginner

Business Information

  • Business Name
    Decatur Auto Center
  • Business Address
    47211 Michigan 51, Decatur, Michigan, 49045
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Manager
  • Automotive Franchise
  • Banner Program
  1. I've had this happen also. We have more regular customers than not, so I can guess who may put me in this position. If I have doubts and out of pocket parts costs will dent my pocket, I will consider asking for a deposit on higher jobs, if they're not my regular customers, especially for special order parts. We are a small business, I can't carry these comfortably. I have implied that I will charge storage fees, that does help speed up the pick up. Kindly stated, customers should understand that we have to carry these costs. Reminder phone calls can't hurt either.
  2. DAC


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