theboss20

In other markets the Goodyear locations have been sold to Pepboys...

In many areas Pep Boys have taken over the existing Goodyear Stores....this is NOT a good thing especially in markets where they have never been before...

Great info guys...I like both thoughts...the key is having the right words that the service advisor can use to explain to the customer that is plausible and believable...Thanks for your input!

Good...I will have to raise shop supplies up some to cover it...Thanks

So we all use various on-line help systems to find difficult problems...how do you invoice those costs to your customer? It seems like between monthly subscriptions for shop management software and help software costs the profits keep slipping away...help!