Vince

I've been there too. We have a fear of losing the customer so we sell ourselves out by being the cheapest. Stick to other selling points like quality and expertise. Most people take the cheap road the first time then quickly realize it was a mistake and they will 180 back to you in the future anyway.

Good Job opening your own store! I'm hoping to expand and open my another for our company that I can call my own soon. Accounting! Track every dollar that comes in and out of the business. That way you can fine tune your expenses and push for more sales when you need.

Thanks for all the responses everyone! Here is a little more info on where I am coming from. My father is the majority holder of the this small corporation and started the business, we have multiple shops. He has 3 other business partners whom operate the company and I am currently managing one of the locations. My father has fell ill with some mental issues and left the company shortly before I started. It has been a constant power struggle and what seems to be a concrete ceiling that I cannot break through. I try not to let all the politics get in the way of things and stay focused on work but they constantly hold me down. From the time I started it seemed as if they did not want me to succeed. Rather then giving up I have just kept pushing forward doing my best. Its always been expected from me to do good and I have been monitored under a microscope since I have started where all of my mistakes are magnified. I dont know whether to create some waves and push forward or just wait it out for them to retire. It has become a struggle without my father there to go to for advise I have delt with sensing this grudge, jealousy and anger they carry every day that he is basically retired and does not need to manage the day to day operations any longer. Recently he hasn't been well enough for even me to talk to. My current dilema is that one of the current active owners is getting ready to retire where I will step up in his place but he has no plan or course of action and refuses to let anyone know when that day will be. My father has not been well enough to even create a succession plan and the other owners refuse to loosen up on the reigns and show me the ropes. That is a little more in depth information on my problems along with all the other basics like advancing the company more with technology. Looking for other sources of business, going paperless. Thanks everyone!

Hey Everyone! My name is Vince. Just started browsing this website and it seems very informative with lots of useful information. I'm currently looking to connect with any others that can relate to a situation I am in. I am a second generation future shop owner currently struggling with family matters and butting heads with the current older generation that is running the company. I am 30 years old with currently 9 years in the industry. Looking for information or tips on how to push forward or just someone to talk to that can relate! Looking forward to getting to know everyone here! Cheers! Vince