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babyhydro

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Posts posted by babyhydro

  1. I use Mitchell and the scheduler in the system to me is very complicated. So still using white board. It is something I need to spend time on. Does anyone else feel the same about the Mitchell scheduler?

    Today, 10:39 PM

    Hi Bockauto. I just ordered a dry erase board because I too find the Mitchell scheduler kind of clunky. Not sure how to set it up and I was hoping you wouldn't mind sharing how you use yours? How do you block off time? Help!

  2. Hydro, I feel your pain, I am in Florida as well . I am about to go to Bolt On technology for this reason " I have no affiliation with Bolt On". I do a lot of tires, the inspection sheet makes my guys check all lug nuts. I resisted oil changes until 15 years ago, now they are a killer profit for me. I am at 49.00 Regular, 59.00 Dexos, 99.00 Synthetic, 119.00 Mobil One. I am actually installing a oil change only rack now. I, my father now me, have been here for dang nearly 60 years , I know who will buy and who want. I send those Walmart shoppers down the road. I actually have a shorter handwritten form if you would like a copy. I would be glad to share it. David

  3. Hi everyone. We do a through inspection on most vehicles that come in the shop. I'm thinking about changing to a shorter "safety inspection form" because the tec's take almost an hour to fully inspect the veh and I have to pay them the hour to do it. Just seems more time consuming than its worth. (We are in FL and do not have state ibspections) What are everyone's thoughts on this process? BTW we use all data and they don't have digital inspection capability yet so we fill it out by hand. I thought about hiring a shop helper to do inspections, oil changes, clean up shop, run errands. What are your thoughts? Thanks so much in advance. Looking forward to opinions 😊

  4. Anyone know or recommend a company that offers a 3-5 day workshop to train a service writer/manager to learn how to SELL and manage tech workflow? Not looking for a consulting firm wanting thousands of dollars. We have an awesome personable approachable person who was one of our techs and wants to move up front but needs help. Thanks so much for your input

  5. Hi everyone. I have a marketing idea I want to run past you all. I'm thinking about a Referral and Review program. How it will work is when someone refers a friend or someone leaves a review about their experience at our shop, they will be entered into a drawing which will be done live and saved on our Facebook page. Drawing will be for something like $250 cash for 2 different customers. Drawing held early December for extra Christmas money. What do you all think?










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