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riverwest auto

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  • Business Name
    riverwest auto
  • Your Current Position
    Shop Owner
  • Automotive Franchise
    None
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    None
  • Participate in Training
    Yes

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  1. tom got it!! adjust or fail... do whatever it takes a sale is a sale. we usually fall back on mfg warranty but never tell customer beyond 1 year parts and labor.
  2. joe- i agree, i believe the reason the customer calls you is for the service. if its about price someone else is always cheaper. i never quote anything unless its been looked at or driven. i could give 50 quotes a day and get 1 -2 jobs out of it. the first thing i do is say "lets get it in here, we can then give you a firm quote before any work begins" since its broke and they need it fixed thats what we do is fix stuff. -jake


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