GermanCArDEpot.com

ERIC XXXX

Re: 2002 Volkswagen GTI

Dear Valued Customer,

This letter is sent out periodically to remind you of repairs / maintenance needed for your VW or AUDI to insure a

safe, reliable car.

Regarding your 2002 Volkswagen GTI

We recommend the following repairs:

Recommendation made on 12/21/14

Replace- ***Your valve cover gasket is leaking oil which deteriorates plastic and rubber parts on the engine. The

timing belt which is hidden under a cover can skip a couple of teeth and damage the engine, due to engine oil

deteriorating the belt. Low engine oil level can cause serious damage to your engine .Flanges & seals can be

damaged by oil seepage and cause coolant leaks.

Recommendation made on 12/21/13

Replace- ***Front brake pads are worn and need to be replaced to avoid dangerous braking situations.

Recommendation made on 12/21/13

Replace- ***Your strut mounts have play and should be replaced. Worn strut mounts will cause premature

accelerated tire wear.

NEED A RIDE? Call for availability.

Our hours of operation are Monday through Saturday 8:00 AM to 5:30 PM.

For after hours pickup or drop off please contact your service advisor.

****LIKE us on Facebook.com/XXXXXXXXXX and receive $10.00 off next service.****

Sincerely,

XXXXX XXXXXXX AND team XXXXXX

We print it from mitchell and trifold it with 2 coupons on one side. One of the coupons is a $49.95 low cost synthetic oil change .

Hope this example helps.

Recommended services are the lifeline of my shop. Kinda goes along with Low cost oil changes and people complaining about not doing well off of them.

Do You use a crm ? Send out Recommended services emails and letters to the customers with no email's or did not open your emails?

Jan ok Feb Looking good. Check the few shops on this forum that are wondering where the car count is one word of advice. Fix or get a website. Wow i don't love mine but it works.