KAH
-
Posts
4 -
Joined
-
Last visited
Content Type
Forums
AutoShopOwner Articles
Downloads
Blogs
Gallery
Profiles
Events
Store
Links Directory
Shop Labor Rates
Community Map
Posts posted by KAH
-
-
Tire sales only account for 20% of my business. That being said, I immediately put out a marketing piece reminding the public that I have a large selection of Cooper Tires in stock. We love Mastercraft tires! As a rule I stay clear of political topics. Sometimes I think I’m weak because I fear taking a stand professionally. I watched the video of the Goodyear dealer removing his sign and was almost jealous of his confidence and conviction. As small business owners we know the risk he took.
- 2
-
Congratulations to you!
I wish you continued happiness and prosperity!
-
Please tell me that you take into account profit margins for parts and for labor when paying your service writer 8% of gross sales?
If you do not, your service writer could very well be making more money than you.
- 1
Parts deliveries
in General Automotive Discussion
Posted
I was hoping some of you might share your process for parts deliveries and returns within your shop. I made some changes due to COVID to minimize vendors having too much contact with my employees. But now looking beyond COVID I am reconsidering my entire system. Does a vendor deliver a part to your front counter/service writer? To a technician? Or do you have a dedicated "drop off" location? Also, how are returns handled? Thank you in advance for any suggestions/advice you can give me.