What Your Customers Don’t Tell You is What’s Most Damaging in Joe's Blog A blog by Joe Marconi in AutoShopOwner Team Posted February 8 Spot on, Joe. We all need to be humble enough to realize that not every experience, even in a great shop environment, goes off perfectly. Thank you for the reminder to look at our processes though the eyes of a customer. Gerald 1
What Your Customers Don’t Tell You is What’s Most Damaging
in Joe's Blog
A blog by Joe Marconi in AutoShopOwner Team
Posted
Spot on, Joe. We all need to be humble enough to realize that not every experience, even in a great shop environment, goes off perfectly.
Thank you for the reminder to look at our processes though the eyes of a customer.
Gerald