LakePartners

When you're buying parts, do you care if the rep also works with DIY/retail customers (like O'Reilly)? Or is it better to work with a dedicated commercial counter guy (like at Advance)?

For those of you who buy parts from Advance or Carquest, have you been having a harder time getting certain parts since they merged? For example, certain product lines missing or a shift to more retail parts/less hard parts for professionals? Or delivery times are down because of low inventory levels? What's different and what do you think about the changes?