Great thread. Thanks allot!
How did you end up re-describing the canned job or jobs?
Mine read (work requested) Computer Scan Diagnostics
(work performed) Scan for codes and record all codes found.
I'm trying to have a proper, professional, description. Using those keywords, "Troubleshoot", "Analyze" and "Testing". I also think it is important to include a road test before and after in the work performed section. Sometime I will road test for a technician for an hour or more to confirm a fix if we feel it necessary. (Or reproduce an intermittent issue)
I need to remove and replace the word diagnostic from front end inspections, and other areas also.
I appreciate your input.
Interesting read on estimates and diagnostics.
https://www.legalline.ca/legal-answers/motor-vehicle-repairs/
Ron