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Posts posted by riverwest auto
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I appreciate the input.
joe- i agree, i believe the reason the customer calls you is for the service. if its about price someone else is always cheaper. i never quote anything unless its been looked at or driven. i could give 50 quotes a day and get 1 -2 jobs out of it. the first thing i do is say "lets get it in here, we can then give you a firm quote before any work begins" since its broke and they need it fixed thats what we do is fix stuff.
-jake
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Very impressive, good luck!
that's absolutely wonderful in this economy!
PARTS WARRANTY
in Workflow, Procedures, Shop Forms
Posted
tom got it!!
adjust or fail...
do whatever it takes a sale is a sale.
we usually fall back on mfg warranty but never tell customer beyond 1 year parts and labor.