Podcasts, Webinars & Live Streams

2,522 topics in this forum

1. Technician Productivity Redefined [AW 189] - with Joe Marconi

   By carmcapriotto, December 23, 2023   

   • joe marconi
   • technician productivity
   • 2 replies
   • 3.6k views
   • 
   • carmcapriotto
   • December 29, 2023

2. Delivering Amazing Customer Experience is Taught, Not Assumed [AW 149]

   By carmcapriotto, March 18, 2023   

   • joe marconi
   • autoshopowner
   • (and 1 more)

     Tagged with:

     • joe marconi
     • autoshopowner
     • elite worldwide
   • 0 replies
   • 21.5k views
   • 
   • carmcapriotto
   • March 18, 2023

3. Stop Hiring in Panic Mode: Build a Recruiting Pipeline for Your Shop [RR 1094]

   By carmcapriotto, yesterday at 04:15 AM
   • 1 reply
   • 86 views
   • 
   • Joe Marconi
   • 13 hours ago

4. Episode 271 - Training New Techs & Building a Lasting Automotive Business With Charles Mitchell

   By Changing The Industry, Monday at 11:00 PM   

   • asog
   • podcast
   • 0 replies
   • 39 views
   • 
   • Changing The Industry
   • Monday at 11:00 PM

5. Is Your Shop the Problem? Hard Truths from the Voice of the Technician Survey Results [RR 1084]

   By carmcapriotto, March 24
   • 2 replies
   • 311 views
   • 
   • Riccardo
   • Monday at 06:37 PM

6. When Personal Stress Walks Into the Shop: How Leaders Protect Performance [THA 487]

   By carmcapriotto, Friday at 06:00 PM
   • 0 replies
   • 119 views
   • 
   • carmcapriotto
   • Friday at 06:00 PM

7. Welcome to our live show!

   By Changing The Industry, May 28   

   • asog
   • podcast
   • 0 replies
   • 17 views
   • 
   • Changing The Industry
   • May 28

8. From Guesswork to Process: Modern Diagnostic Strategies for Auto Repair Shops [RR 1093]

   By carmcapriotto, May 26
   • 0 replies
   • 132 views
   • 
   • carmcapriotto
   • May 26

9. Episode 270 - Overcoming Shop Owner Struggles: Hiring, Training, & Shop Management With Shaun Tipton

   By Changing The Industry, May 25   

   • asog
   • podcast
   • 0 replies
   • 58 views
   • 
   • Changing The Industry
   • May 25

10. Failing at Retirement: Building Eight Shops in Eight Years [THA 486]

    By carmcapriotto, May 22
    • 0 replies
    • 140 views
    • 
    • carmcapriotto
    • May 22

11. The AI-Driven Auto Repair Leader: Using Technology as Your Strategic Thought Partner [RR 1092]

    By carmcapriotto, May 19
    • 0 replies
    • 147 views
    • 
    • carmcapriotto
    • May 19

12. Episode 269 - Lessons Learned From Custom Car Builds and Business Ownership With Sunny Massera

    By Changing The Industry, May 18   

    • asog
    • podcast
    • 0 replies
    • 69 views
    • 
    • Changing The Industry
    • May 18

13. The Rise of the Specialist: Redefining Automotive Professionalism [THA 485]

    By carmcapriotto, May 15
    • 0 replies
    • 153 views
    • 
    • carmcapriotto
    • May 15

14. Bonus Episode - Handling Customer Complaints and Raising Industry Standards in Auto Repair

    By Changing The Industry, May 14   

    • asog
    • podcast
    • 0 replies
    • 70 views
    • 
    • Changing The Industry
    • May 14

15. Episode 268 - Mastering Shop Management and Technician Relations in Today’s Auto Industry

    By Changing The Industry, May 12   

    • asog
    • podcast
    • 0 replies
    • 121 views
    • 
    • Changing The Industry
    • May 12

16. 15 Headlines in 30 Minutes: Rapid Fire Automotive News For Shop Owners [RR 1091]

    By carmcapriotto, May 12
    • 0 replies
    • 124 views
    • 
    • carmcapriotto
    • May 12

17. Why ADAS Calibrations Are Being Ignored in Auto Repair Shops [THA 484]

    By carmcapriotto, May 8
    • 0 replies
    • 150 views
    • 
    • carmcapriotto
    • May 8

18. Why Technician Pay Isn’t the Real Problem

    By Changing The Industry, May 6   

    • asog
    • podcast
    • 0 replies
    • 94 views
    • 
    • Changing The Industry
    • May 6

19. Auto Repair Marketing Isn’t What You Think (AI Is Changing Everything) [RR 1090]

    By carmcapriotto, May 5
    • 0 replies
    • 156 views
    • 
    • carmcapriotto
    • May 5

20. Episode 267 - Scaling Auto Shops: Culture, Challenges, and the Drive to Grow With Arun Coumar

    By Changing The Industry, May 4   

    • asog
    • podcast
    • 0 replies
    • 76 views
    • 
    • Changing The Industry
    • May 4

21. Turn Your Parts Spend Into Team Rewards with the NAPA Team Tool Rebate [THA 483]

    By carmcapriotto, May 1
    • 0 replies
    • 173 views
    • 
    • carmcapriotto
    • May 1

22. Detective Mind Mapping: A Forensic Approach to Automotive Diagnostics [RR 1089]

    By carmcapriotto, April 28
    • 0 replies
    • 183 views
    • 
    • carmcapriotto
    • April 28

23. Episode 266 - Building Shop Efficiency and Team Culture with Greg Miller of Figs Auto Repair

    By Changing The Industry, April 27   

    • asog
    • podcast
    • 0 replies
    • 70 views
    • 
    • Changing The Industry
    • April 27

24. The Dealer Alternative Advantage in Today’s Auto Repair Industry [THA 482]

    By carmcapriotto, April 24
    • 0 replies
    • 172 views
    • 
    • carmcapriotto
    • April 24

25. SMP AMA

    By Changing The Industry, April 24   

    • asog
    • podcast
    • 0 replies
    • 117 views
    • 
    • Changing The Industry
    • April 24

26. Build Customer Loyalty: Branding, Event Planning, and Community [RR 1088]

    By carmcapriotto, April 21
    • 0 replies
    • 180 views
    • 
    • carmcapriotto
    • April 21

27. Episode 265 - Modern Pay Plans and Efficiency Tips To Fix The Tech Shortage With Eric Svedberg

    By Changing The Industry, April 20   

    • asog
    • podcast
    • 0 replies
    • 108 views
    • 
    • Changing The Industry
    • April 20

28. Meet Paige: The Auto Repair Industry’s First 24/7 AI Recruiter[THA 481]

    By carmcapriotto, April 17
    • 0 replies
    • 194 views
    • 
    • carmcapriotto
    • April 17

29. Vehlo CEO Reveals What's Actually Changing the Automotive Industry in 2026

    By Changing The Industry, April 15   

    • asog
    • podcast
    • 0 replies
    • 102 views
    • 
    • Changing The Industry
    • April 15

30. Your Shop Might Need Marriage Counseling: Fixing Communication in Auto Repair [RR 1087]

    By carmcapriotto, April 14
    • 0 replies
    • 213 views
    • 
    • carmcapriotto
    • April 14

31. Episode 264 - The Value of Diagnostics, Hands-On Classes, & Happiness With Tim Iezzi & Ira Waldman

    By Changing The Industry, April 13   

    • asog
    • podcast
    • 0 replies
    • 81 views
    • 
    • Changing The Industry
    • April 13

32. How to Get Unstuck When Your Auto Repair Business Stops Growing [THA 480]

    By carmcapriotto, April 10
    • 0 replies
    • 217 views
    • 
    • carmcapriotto
    • April 10

33. The “Monster” in Your Head Is Costing Your Shop Money [RR 1086]

    By carmcapriotto, April 7
    • 0 replies
    • 236 views
    • 
    • carmcapriotto
    • April 7

34. Episode 263 - Overcoming Addiction and Trying To Find Purpose in the Auto Industry With Cole Tanner

    By Changing The Industry, April 6   

    • asog
    • podcast
    • 0 replies
    • 117 views
    • 
    • Changing The Industry
    • April 6

35. Batman Needs a Robin: Meet Your Shop’s New Sidekick Ninja App [THA 479]

    By carmcapriotto, April 3
    • 0 replies
    • 216 views
    • 
    • carmcapriotto
    • April 3

36. Stop Leaving Money on the Table: How to Master Your Shop Management System [RR 1085]

    By carmcapriotto, March 31
    • 0 replies
    • 201 views
    • 
    • carmcapriotto
    • March 31

37. Episode 262 - When Generations Collide - Growing an Auto Shop with Family Values With Matt Clarke

    By Changing The Industry, March 30   

    • asog
    • podcast
    • 0 replies
    • 109 views
    • 
    • Changing The Industry
    • March 30

38. Smart Glasses in the Shop: Inside NAPA Autotech’s XcceleratoR Training [THA 478]

    By carmcapriotto, March 27
    • 0 replies
    • 208 views
    • 
    • carmcapriotto
    • March 27

39. Welcome to our live show!

    By Changing The Industry, March 26   

    • asog
    • podcast
    • 0 replies
    • 116 views
    • 
    • Changing The Industry
    • March 26

40. Shop Marketing Pros AMA 03-26-2026

    By Changing The Industry, March 25   

    • asog
    • podcast
    • 0 replies
    • 113 views
    • 
    • Changing The Industry
    • March 25

41. Episode 261 - Navigating Grief, Taxes, & Machine Shop Dreams With David Veldman

    By Changing The Industry, March 23   

    • asog
    • podcast
    • 0 replies
    • 86 views
    • 
    • Changing The Industry
    • March 23

42. General Service Technician Academy: Building Educational Foundation For Tomorrow’s Careers [THA 477]

    By carmcapriotto, March 20
    • 0 replies
    • 246 views
    • 
    • carmcapriotto
    • March 20

43. Own the Technician Shortage: How One Shop Owner is Transforming Industry Recruitment [RR 1083]

    By carmcapriotto, March 17
    • 0 replies
    • 249 views
    • 
    • carmcapriotto
    • March 17

44. Episode 260 - Navigating Family Legacy & Change in the Auto Business With Jackie & Darryl Beech

    By Changing The Industry, March 16   

    • asog
    • podcast
    • 0 replies
    • 149 views
    • 
    • Changing The Industry
    • March 16

45. The Affordability Myth in Auto Repair: Rethinking How Service Advisors Present Repairs [THA 476]

    By carmcapriotto, March 13
    • 0 replies
    • 224 views
    • 
    • carmcapriotto
    • March 13

46. Stop Winging Human Resources in Your Auto Repair Shop [RR 1082]

    By carmcapriotto, March 10
    • 0 replies
    • 247 views
    • 
    • carmcapriotto
    • March 10

47. Episode 259 - Building Company Culture and Beating Chargebacks With Kevaughn Williams

    By Changing The Industry, March 9   

    • asog
    • podcast
    • 0 replies
    • 153 views
    • 
    • Changing The Industry
    • March 9

48. The 250K Mile Maintenance Mindset: Mastering the Art of Vehicle Delivery [THA 475]

    By carmcapriotto, March 6
    • 0 replies
    • 244 views
    • 
    • carmcapriotto
    • March 6

49. Why Employee Reviews Are Broken and What to Do Instead [RR 1081]

    By carmcapriotto, March 3
    • 0 replies
    • 291 views
    • 
    • carmcapriotto
    • March 3

50. Episode 258 - Global Supply Chains, Tariffs, and the State of Parts Quality

    By Changing The Industry, March 3   

    • asog
    • podcast
    • 0 replies
    • 175 views
    • 
    • Changing The Industry
    • March 3