Podcasts, Webinars & Live Streams
Check out some of the latest automotive and business podcasts in the industry. Post information about your Podcasts, Webinars & Live Streams to the community.
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Are Phone Trees Killing Your Auto Repair Shop's Customer Service? [E162] - Chris Cotton Weekly Blitz
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Latest Posts
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By Joe Marconi · Posted
I cannot speak for all shops and all insurance policies, but many garage keeper's policies do not cover technician's tools. It might worth a call or meet with your insurance rep to discuss this. I am not an insurance agent, but I was shocked a few years back when I found this out, and had to modify my insurance coverage. -
By Joe Marconi · Posted
As a business coach (former shop owner) I see that many areas around the country are having a slow down in business. However, a lot can be done. Focus on your existing customers. Make sure that all deferred and declined work is followed up and reminders sent out. Regarding your advertising, local is always better. Just don't cut your advertising too much. Perhaps the most important factor is to have a positive open mindset. Look for ways to improve, discuss with your team. Don't sit on your hands and say nothing can be done. With the right approach, things will improve. Good luck! -
By Transmission Repair · Posted
The average household income in Draper is $164,948 with a poverty rate of 4.1%. The median age in Draper is 33.6 years: 32.5 years for males, and 34.7 years for females. -
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By Transmission Repair · Posted
Here's what happened when we moved our shop's location from a lower-income area (Lindon, Utah) to an affluent area (Draper, Utah) Some of the links are broken because I wrote this piece in 2011. -
By Changing The Industry · Posted
The Basics of Owning An Auto Repair Shop - Balancing GP per Hour and Productivity -
By juanpablo4219 · Posted
Good afternoon... 2nd half of April was challenging... Our Sales were close to last year but not enough. We were short 9%... We're doing google ads and that works for us.. Again, we're a Specialty shop, We're a brakes & front end shop big challenges for this year. We have to keep in mind, we're in a Presidential year. It has been my experience that in this type of year Sales are more of a Challenge. Also every things is very expensive, as consumers, we don't have the buying power, which creates a big problem for the consumer.. I am really good about finding solutions to the problems but at this point my view is very cloudy and gray, which makes it very difficult to have a clear view. We live in an area where there are several small town within our town and we advertise in the surrounding areas. I am going to consider to reduced our advertising area to just within town and see what results throws this approach Thanks JP -
By juanpablo4219 · Posted
I am in the same boat with the Dr. with same problem.. People don't care, I had to go to make an appointment in person, and the Dr. that was helping me there, no longer works there
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