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Handling Upset, Unhappy Customers 1

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We all have upset customers, from time to time. How you handle the situation may make the difference for not only your reputation, but just might save you from losing a valuable customer. The following are a few tips to help you through during those rare times a customer is upset with you or your shop.

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Good advise. We have a policy that any comeback gets priority #1 right away too no matter how busy we are. How you treat a problem right away shows the customer we care!

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