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Handling Upset, Unhappy Customers 1

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About This File

We all have upset customers, from time to time. How you handle the situation may make the difference for not only your reputation, but just might save you from losing a valuable customer. The following are a few tips to help you through during those rare times a customer is upset with you or your shop.

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Good advise. We have a policy that any comeback gets priority #1 right away too no matter how busy we are. How you treat a problem right away shows the customer we care!

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