Bolt On Technology, LLC has been selected for the 2014 Best of Downingtown Award in the Software Company category by the Downingtown Award Program.
Each year, the Downingtown Award Program identifies companies that it determines have achieved exceptional marketing success in their local community and business category. According to the Downingtown Award Program, winners are local companies that enhance the positive image of small business through service to their customers and community.
Various sources of information were gathered and analyzed to choose the winners in each category. The 2014 Downingtown Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally and data provided by third parties, according to the Downingtown Award Program.
The automotive software solutions provider, which is headquartered in Downingtown and operates a development center in Bucks County, Pa., is experiencing a more than 200 percent year-over-year growth. Bolt On Technology was recently named by the Philadelphia 100 as one of the top 100 fastest-growing, privately held entrepreneurial companies in the greater Philadelphia region.
Mike Risich, the company’s founder and CEO, attributes Bolt On Technology’s recent accolades to the deployment of an impressive suite of software add-on solutions aimed at automating day-to-day routines and saving a cross-section of the nation’s 275,000 independent automotive repair shops time and money.
“We pride ourselves on being at the forefront of software innovation as it pertains to the auto repair world,” Risich said. “We strive to systematize and revolutionize the way shops conduct business. In short, we provide our customers with the efficiency-building tools they can’t live without.”
Earlier this year, Bolt On Technology released a dramatically updated version of its signature software tool, Mobile Manager Pro. The fully wireless module enables repair shops to take and text vehicle condition photos to customers; conduct paper-less digital multi-point inspections; and scan and decode vehicle identification numbers and license plates among other functions.
The inclusion of photos illustrating needed repairs is helping to build customer confidence, as evidenced in quicker response times – from a national average of one hour and 17 minutes with traditional customer phone calls to a mere 37 minutes via text message communication.
Following on the heels of the Mobile Manager Pro update was Bolt On Technology’s release of Welcome Station, which the company believes is the auto repair industry’s first-ever customer check-in kiosk. Similar to touch screen stations at airports, grocery and convenience stores, the tablet-powered software allows repair shop customers to quickly check in, update their information, add new vehicles and select repair services.
For more information about Bolt On Technology visit www.boltontechnology.com, or call 610-400-1019.