Drivi

Thank you Matthew, Your opinion will help us do something truly useful.

You're welcome, I'm delighted to receive your feedback.

Every shop I’ve worked with seems to have the same pattern — two crazy weeks where everyone’s buried, then a week of half-empty bays and techs sweeping the floor. I’m trying to understand how other shop owners manage that cycle. Do you: Schedule preventive maintenance in advance? Use software to predict when customers are due for service? Just let the phone ring and deal with the chaos? I’m currently testing an AI-based tool that tries to predict upcoming maintenance needs for each customer, basically helping balance the workload week to week. Not looking to pitch anything — I’m more curious if anyone here has already built a system that works for them. Would love to hear what’s actually working (or not) in the real world.

Hey everyone, I'm building a tool that helps auto repair shops plan preventive maintenance automatically — it predicts when each customer should come back, sends reminders, and helps keep the shop busy year-round. But before I go any further, I’d rather hear it from real shop owners: How many hours or bays do you usually have sitting empty every month? What percentage of your work is planned maintenance vs emergency jobs? Do you use any system right now to remind customers about service? How well does it work? What would make you not trust an AI system that claims to schedule customers automatically? I’m not here to pitch vaporware — I want to understand how shops actually think about preventive work and downtime. If a few of you are curious, I can share a short demo and would love your honest feedback. Thanks for sharing your experience — it’s worth way more than any market research report.