Exceptional customer service is all about creating a great relationship with your clients. Sometimes there are relationships that just don't work out. It's the opposite of a win/win.
If the customer is always unhappy or a pain in the ass and the staff all growl when they see this person's name on the schedule then it's time to 'break up' or 'fire' said customer.
Would You Ever Fire a Customer?
in Joe’s Business Tips For Shop Owners
Posted
Exceptional customer service is all about creating a great relationship with your clients. Sometimes there are relationships that just don't work out. It's the opposite of a win/win.
If the customer is always unhappy or a pain in the ass and the staff all growl when they see this person's name on the schedule then it's time to 'break up' or 'fire' said customer.