samgoto96

2 hours ago, dfrisby said:

We are up 26% year to date in gross sales, which is great after 3 years being fairly flat. The number on my books I find surprising is we are up 81% Net Income. We eliminated a salary service writer that wasn't pulling his weight. My wife filled in part time there, and I put in a few more hours keeping up with the work orders. and after a year we replaced that service writer with one that is on hourly plus a commission. I'll never have an employee on salary again, and there will always be at least a portion of their pay based on our sales. Amazing the difference a pay structure with incentives does for employees.

 

 Our employees have all been on a flat hourly rate. How do you deal with the techs on hourly plus incentive? I am interested in hearing opinions on this topic. I always thought that the base hourly rate with incentive somehow worked in would always increase workflow / productivity. The only issue that I see is how do you deal with warranty work?

Cannot wait to try out the price matrix!

 We have been trying to give our customers the best local price on parts possible. We changed stuff up the first of the year a little bit but here is our basic price matrix; 200% on $0 - $5, 150% $5 - $10, 140% $10 - $100, 130% $100 - $750, 125% $750 to $2,500, and 120% on anything over $2,500. Our shops labor rate is $94.78 an hour.

 If someone is paying with cash thay get a 7.5% cash discount, and a 2.5% discount for paying with a check, the discounts are applied on both parts and labor.

 This has allowed us to stay competitive on pricing with the parts stores and all of our OEM parts are cheaper than they can go to the dealership and buy them for.

I will also note here that we are a small diesel repair and performance shop, primarily working on light and medium duty diesel pickups, we also have tax on parts and labor here in Wisconsin.

 We are currently trying to find the best shop software to meet our needs and are having a hard time finding software that does this. It seems like everyone either has great invoicing options and not very good parts ordering options or vice versa. We would also like a Time clock and vehicle inspections Incorporated in the software we decide on.

6 hours ago, CAR_AutoReports said:

Hi Sam,

We will reach out to you today and learn about how you do things and how we can help.  Thanks for your interest.

 

Thanks! You can give me a call @ (608)632-3544 if that would be easiest.

I would like more information on your software also, free and paid subscriptions

.

12 minutes ago, alfredauto said:

I make an invoice for the parts at cost and pay it plus tax. ny is pretty funny about their sales tax so I'm paranoid. I could just buy the parts and pay sales tax on the spot and not write a r.o. But it's easier this way. 

My techs are hourly so they don't care or I just do it myself. 

This is how I do it also. I do not show any labor on invoices for our personal vehicles, just parts @ cost, for the trucking company I do the same thing just tax-exempt with a exempt form on file for the company.

Hi all - we're conducting preliminary research to help influence our product roadmap for a SaaS shop management platform that handles scheduling, payments/billing, and customer notes. if anyone has 10-15 minutes to spare in the next week, i'd love to connect and (i) hear about your challenges in running your business today (ii) what key functionalities will help you grow your business/run it more effectively? We're excited about our new platform, but would like some help in tailoring it to your needs. Any help you can provide would be much appreciated. 
thanks!

We write up an invoice with parts @ cost for sales tax purposes & no labor, if an employee did the work he gets his regular hourly rate.