GMSteve

Lets not forget what is expected of our techs when they are at work. WORK!!! Not play time.. You do need to make sure they know what is expected of them, and what is policy. Once that policy is set, we are all adults and should be able to fallow said policies...

The shop I manage is all about training. Our techs attend as many classes as we can sign up for, they spend a half hour a week doing online training. We also do some in-house training with all of our guys. Service writers also get training, just not as much, because there is not that many offered for writers. I would love to see more training available for service writers and managers. If you guys know of any let me know. Thanks

I used MaxxTraxx since before it was MaxxTraxx, it started life as MotorTraxx. Used MaxxTrax until I sold my shop in 2009 Loved it and if I had my own way I would be using it hear at the shop that I run now. We use Mitchel 1 here its ok but lacks some features that would be nice. I was a Beta tester for Maxx. Yes all the guys at Maxx are nice guys easy to work with.