Great article! Some of these tips can be carried out even more seamlessly (especially #5) by using wireless automotive software with built-in text and email functionality to send estimates, multi-point inspections, photos and more directly to customers. This increases repair order profit and speeds up customer approval times.
Part 3 - Timing the Advisement of an Oil Change
in David Rogers' Blog
A blog by David Rogers in Member Blogs
Posted
Great article! Some of these tips can be carried out even more seamlessly (especially #5) by using wireless automotive software with built-in text and email functionality to send estimates, multi-point inspections, photos and more directly to customers. This increases repair order profit and speeds up customer approval times.