Ours is 6% up to $40.00 on shop supplies line. As long as we include shop supplies and any taxes in the estimates there does not seem to be any questioning of the charge. For so many years we didn't even charge shop supplies and didn't realize the affect it had our ability to make a more "reasonable" profit. While there have been little or no complaints, we can't be sure it doesn't cause the customers some distress and they just aren't saying so. I really like method Joe uses above, of adding it in behind the scenes, it just sounds to me as a fairer way. I always felt a line for a shop supply charge was kind of petty.
Do You Charge A Shop Fee?
in Auto Repair Shop Management Help? Start Here
Posted
Ours is 6% up to $40.00 on shop supplies line. As long as we include shop supplies and any taxes in the estimates there does not seem to be any questioning of the charge. For so many years we didn't even charge shop supplies and didn't realize the affect it had our ability to make a more "reasonable" profit. While there have been little or no complaints, we can't be sure it doesn't cause the customers some distress and they just aren't saying so. I really like method Joe uses above, of adding it in behind the scenes, it just sounds to me as a fairer way. I always felt a line for a shop supply charge was kind of petty.