BenjaminPeterson

Forced branding on who? XOXO or the automotive shop?


Sent from my iPhone using Tapatalk

 

On automotive shops who pay them for the service

How bolt on inspections look on your mobile device. 

This is a quote from a higher up at bolt on's response to the branding. 

Quote

Thank you for all your spirited comments on the recent updates to the look and feel of the inspection results. I can assure you that this has been done to add to your shop’s success.

 
We all know that the extent of most owners’ knowledge of their vehicles is limited to the key going in the front, and the gas in the back. Everything else is up to you. This causes a level of anxiety every time they need service, even when using you as their “trusted” shop. 
 
So therein lies the challenge. How can we help you reduce, or even eliminate, that uneasy feeling, so that vehicle owners have a better experience?
 
The new XOXOcar inspection results are our next step in that direction. And, like anything new, there will be adjustments and tweaks that need to be done, as well as overcoming the resistance to change. 
 
As we always have, we listen to our customers. We hear your concerns and suggestions and will continuously evolve XOXOcar into a tool that will not only bring your customers back, but also build trust and transparency that benefits both your shop and customers. 
 
We have already begun fine-tuning the inspections based on your feedback. Modifications to the XOXOcar inspections will continue over time and will never stop reaching for the next level of advantages for your shop.
 
Let’s continue the conversation of improving the relationship between vehicle owners and your shop, resulting in them returning and further trusting you and, ultimately, leading to your shop’s success.

http://lp.boltontechnology.com/xoxocar  

On 3/20/2018 at 4:36 PM, spencersauto said:

http://xoxocar.com/inspection.html?inspectionid=6bfa2706-b6e4-41ff-8f6d-163bc9a59d6f&sb=0

Anyone else looking to dump bolt-on because of this force branding?