Welcome back…Time to start some of the heavy lifting. The fact of the matter is that if your plan is not written, it will probably not succeed. Let's talk about the preparation. Get a pad of paper and start developing a plan. Equally important as a written plan, is having time based deadlines. No deadlines, No progress. It's that simple.
Whether you have an inspection program that has gone by the wayside, or if your shop never has had such a program, it is imperative that you implement
Our last blog discussed looking at how your shop is doing using new eyes. After a complete evaluation of your shop operations you should have a good idea of what you would like to improve. Once that is decided, you will need an organized actionable plan to achieve the results you want.
It is a fact that if you can't measure it, you can't manage it, so let's begin with the facts. Many shops feel the primary challenge they face is their car count is too low. If I just had more cars, I woul
Both qualities are necessary to be effective. Leadership is the ability to inspire the people around you. To share a vision that creates common purpose. Leaders cause the people around them to improve & grow. Being a leader means being fair, firm, and consistent.
Management is using the resources you have at your disposal to achieve you vision. This means having policies and procedures that work well toward the goals of your shop.
Many shops have no clear vision of where the sh