My shop goal for productivity is to be above 100%. That's for my techs. Lube/tire techs are different. If a tech cannot give you a least 100%, then something is wrong. It could be the tech, it could be you are not estimating a job correctly or the shop environment has too many obstacles that prohibit the tech from achieving his productivity. It could also be the time that’s wasted when the tech is waiting for approval on a job.
To achieve high technician productivity requires following systems and constant tracking to find out the weak areas.
My techs are paid by the hour, but get a bonus when the reach certain productivity goals.
I would like to get a little more information on your goals and how you are tracking the technicians productivity. I have the same system in mind.
Help me with my gameplan here
in Workflow, Procedures, Shop Forms
Posted
I would like to get a little more information on your goals and how you are tracking the technicians productivity. I have the same system in mind.