nkabbara

Hi All,

I've been learning the M1 scheduler and noticed that I can't specify where the lead is coming from.

I have several ad campaigns running and when a call comes in, I'd like our SA to be able to use the scheduler to set an appointment and specify the source of the call, i.e. which ad campaign generated the call.

Any idea how we can do this or a workaround?

The only thing close to this that I found is "Referred by" in the customer record, but it's not easy getting there from the scheduler.

Thanks in advance.

-Nash

 

Hi Nash,

 

Nice to meet you!

 

You’re right about shop management systems, they each have their pros and cons, and none of them are perfect. The thing that matters most when deciding which direction to go is how you’re going to need it both presently and in the future.

 

For instance, you may want to enhance your shop management system down the road with something like digital multi-point inspections, or the like, and may not be to find a compatible solution if you’ve chose the wrong management system.

 

That being said, we have vast experience and knowledge with several of the top management systems on your short list. If you’d like, we be happen to give you thorough advice on which system may be right for you. We can be reached at 610-400-1019, press 2.

 

If you’re going to AAPEX/SEMA this year you can find us at the Mitchell 1 and Omnique booths. Here’s the info: http://boltontechnology.com/sema-and-aapex-2015-show

 

Hope this helps.

Thank you Michael. I'll be sure to call you before we commit to any of those.

-Nash

Looking at the HITS site I only see a management system. What will you use for repair data? I use Mitchell and have for a long time. Its not everything for everybody but it works well for me.

Hi Jeff, for repair data either AllData or Mitchell. HITS will pull the Mitchell labor rates in for pricing purposes, but no more than that.

Hello All,

My brothers and I have been running a car dealership for the last 10 years and are looking into expanding into the auto repair side of things. I started my research into Shop Management Software and boy is the market saturated! I've gone through at least 60 applications and 11 demos. The following systems made my short list (order irrelevant):