Quantcast
Jump to content


Search the Community

Showing results for tags 'success'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Business & General Discussions
    • General Automotive Discussion
    • Auto Repair Shop Management Help? Post Here!
    • Joe’s Business Tips For Shop Owners
    • Shop Management Coaching, Business Training, Consulting
    • AutoShopOwner Articles
    • Non-Automotive Discussions
    • New Member's Area
    • AutoShopOwner Announcements
  • Automotive Repair Shop Management
    • Marketing, Advertising, & Promoting
    • Banner Programs & Franchising
    • Management Software, Web Sites & Internet
    • Human Resources, Payroll and Training
    • Workflow Management
    • Accounting, Profitability, & Payroll
    • The Customer Experience
    • Automotive Products & Services
    • Exit Strategy, Retirement, Selling Your Repair Shop
  • Regional Automotive Shop Management Discussions
    • Northeast Auto Repair Shop Management
    • Midwest Auto Repair Shop Management
    • South Auto Repair Shop Management
    • West Auto Repair Shop Management
    • Other Region Auto Repair Shop Management
  • Auto Body Collision Shop Business
    • Auto Body Shop Discussions
  • Automotive Repair & Technical Discussions
    • Technician Corner - Discussions
    • Repair/Diagnostic Help & Tech Tips!
    • Automotive Shop Tools & Equipment
  • Automotive Shop Classifieds, Resources & Events
    • Automotive Classifieds
    • Automotive Links of Interest
    • Automotive Events
  • AutoShopOwner Photos & Videos
    • Post Your Shop Photos
    • Photo and Video Topics
  • The Car Count Fixer's Fix Your Car Count.... and more!
  • The Car Count Fixer's New Release
  • Shop Website Help's Website Tips
  • Shop Website Help's Post Your Website

Categories

  • Automotive Advertising
  • Automotive Industry
  • Automotive Customer Service
  • Automotive Management
  • Automotive Marketing
  • Automotive Networking
  • Selling Automotive Repair
  • Gonzo's Tool Box
  • Reviews

Categories

  • Shop Technician Forms
  • Customer Service Forms
  • Management Forms
  • Reports and Publications

Blogs

There are no results to display.

There are no results to display.

Calendars

  • AutoShopOwner Website Events
  • Automotive Industry Trade Shows
  • Auto Shop Events
  • Car Show Events
  • Webinars
  • Training Events
  • Other Events

Product Groups

  • Membership Packages
  • Advertising

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


Type of Business


Website


Certifications

Found 1 result

  1. Ladies and gentlemen, Another year comes to a close, I hope 2017 has been generous to you as it has been to my team and I. We started the year with a simple premise of making 5 calls to customers everyday, and that snowballed into a sales breaking record for us. These are very simple things we learned and helped us prosper: 1. Learn to communicate with your team, set the expectations and hold them accountable. 2. Always, always, always be respectful, courteous, attentive, and mindful of your customers, you don't know what they have been through, yes, some have deep financial issues but the majority are looking for honest, knowledgeable, and professional people, earn their trust and give them great value, they will reward you with their continued business. 3. Treat your employees well, charge what they are worth and reward them accordingly, if you skimp on fair wages they will know and look for greener pastures. Many joined us while their competing shops closed, we have pick of the litter. 4. Be honest, do the right thing and get rid of toxic, unreliable, and unethical people. If you have a bad apple in your team, deal with it quickly, else they will poison your team and create systemic problems that will be even harder to deal with later. 5. Always use the best tools you can afford, if you have to redo work for lack proper tools and equipment it will cost you 3x as much, and the customer aggravation and inconvenience will be reflected on your bottom line. Well, that's it for me. I wish you a Merry Christmas and a Happy And Prosperous New Year 2018! All is possible by the Grace of God, and according to His will! -Harry


×