Quantcast
Jump to content


Search the Community

Showing results for tags 'management'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Business & Automotive Discussions
    • Auto Repair Shop Management Help? Start Here
    • General Automotive Discussion
    • Regional Specific Management Discussions
  • Business Review, Coaching, Tips & Articles
    • Business Talk - How's your shop doing?
    • Joe’s Business Tips For Shop Owners
    • Management Coaching, Business Training, Consulting
    • AutoShopOwner Articles
  • Automotive Repair Shop Management
    • Marketing, Advertising, & Promoting
    • Customer Experience & Reviews
    • Running The Shop
    • Workflow, Procedures, Shop Forms
    • Dealing With Competition
    • Pricing, Discounts, Labor Rate
    • Invoices & Estimates
    • Accounting, Profitability, & Payroll
    • Credit Cards, Payments, Financing
    • Expense Management, Rent, Taxes
    • Human Resources, Employees
    • Education & Training
    • Shop Insurance, Certifications, Laws, Legal
    • Management Software, Web Sites & Internet
  • Automotive Parts, Service & Technical
    • Automotive Parts & Suppliers
    • Repair & Maintenance Services
    • Tires and Tire Services
    • Fleet Service and Contracts
    • Automotive Shop Tools & Equipment
    • Technician Corner - Discussions
    • Repair/Diagnostic Help & Tech Tips!
  • Buying and Selling your Auto Shop Business
    • New Repair Shop, Partnerships, Bank Loans
    • Exit Strategy, Retirement, Selling Your Repair Shop
  • Shop Programs and Franchising
    • Auto Parts Banner Programs
    • Auto Shop Franchises
    • Shop Warranty Programs
  • Auto Body Collision Shop Business
    • Auto Body Shop Discussions
  • Non-Business Related Discussions
    • Non-Automotive Discussions
    • Automotive News
    • New Member's Area
    • AutoShopOwner Announcements
  • Automotive Shop Classifieds, Resources & Events
    • Automotive Classifieds
    • Automotive Business Opportunities
    • Events & Trade Shows
  • The Car Count Fixer's Fix Your Car Count.... and more!
  • The Car Count Fixer's New Release
  • Shop Website Help's Website Tips
  • Shop Website Help's Post Your Website
  • Credit Card Processing's Topics

Categories

  • Automotive Advertising
  • Automotive Industry
  • Automotive Customer Service
  • Automotive Management
  • Automotive Marketing
  • Automotive Networking
  • Selling Automotive Repair
  • Gonzo's Tool Box
  • Reviews

Categories

  • Shop Technician Forms
  • Customer Service Forms
  • Management Forms
  • Reports and Publications

Blogs

There are no results to display.

There are no results to display.

Calendars

  • AutoShopOwner Website Events
  • Automotive Industry Trade Shows
  • Auto Shop Events
  • Car Show Events
  • Webinars
  • Training Events
  • Other Events

Product Groups

  • Converted Subscriptions
  • Advertising

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


Type of Business


Shop Labor Rate

 
or  

Website


Certifications

Found 26 results

  1. I'm looking at opening an auto repair shop with a partner who is the mechanic and possibly another mechanic. I will be the sole investor in the venture never before been in the auto rapair shop business. I will most likely manage the whole thing. I need lots of help. How are mechanics paid? How do I pay myself and recoup my investment? Shop management software? Looked at MaxxTraxx, Alldatapro. What types of insurance must I carry? I've found a nice place with three bays to rent but will need to install lifts. Should I shop used or new? Etc etc etc. Thanks for any help you can offer.
  2. CLICK HERE TO JOIN THE SUCCESSFUL SHOP OWNERS FACEBOOK GROUP [transcription] Could Auto Repair Flat Rate Be Dead? TECHNICIAN shortage today is real. Last study that I saw said, for every eight shops that’s looking for a technician, there’s only one tech available so I know many of you watching this are experiencing that same thing. And I’ll also say one thing that I found: most technicians, when I mention flat rate, their cheeks kind of pucker up. They hate it. Why? There’s risk. They’ve been burned before. So often in the technicians starved market, what’s a shop owner left to do but put technicians on hourly or even maybe salary? And what that leads to is, really what I’m going to call an “uninspired performance.” Why? They get comfortable, they’re able to pay their bills without exerting a ton of effort. So what’s a shop owner to do? The answer I’ve uncovered recently in my shop is to have a Win Number. For every single employee. See one of the truths I discovered in my 30 plus years of being a shop owner is that often we don’t get the most out of our employees because we never really sat down and told them what we expect. I know that’s been one of my mistakes. So one of the things that I’ve done recently is I’ve given each employee a weekly Win Number, and that’s why it’s so important. For example, I recently sat down with each of my technicians and shared with them their Win Number. What do I mean by win number? What I expect out of them in parts and labor production for each employee. The numbers are based on my desired technician cost as a percentage of sales. It’s worked so well with my technicians that I now sent it out and established that win number with both my CSR and my service advisor. I’ve got to tell you the results have been incredible. Not only are my sales and profits up through the roof lately, it’s led to believe it or not, happier employees. Why? They drive home at the end of the day or at the end of the week knowing that they hit their goals. Knowing that they’ve contributed to a successful week for the shop and that certainly led to a happier shop owner! So, let me leave you with a question. Does each and every one of your employees on your team clearly know what you expect of them? If your answer is not a resounding YES, it’s time to put a pencil to paper and figure out each team employee or each team members weekly and daily Win.
  3. Can someone truly have two personalities? A real life Dr. Jekyll and Mr. Hyde—the one you see, and the one everyone else sees? I had a Dr. Jekyll and Mr. Hyde employee a number of years ago; we’ll call him Dr. J. He was my shop foreman and helped the manager run the daily operations. Dr. J was employed about five years before things began to change. I first learned about Dr. J’s erratic behavior from a few of my employees. According to these employees, his behavior was destructive, disrespectful and rude. He never acted differently in front of me, so I had a hard time understanding what was going on. I talked to Dr. J about what others were saying, and he looked stunned. “Joe, I really can’t tell you why anyone would be unhappy with me. I get along with everyone,” he told me. I met with the employees who expressed concerns and let them know that I appreciated their feedback. I told them that Dr. J had been with us for a number of years and that I had never witnessed any unusual behavior from him. I tried to look at all sides and suggested that perhaps he was going through some personal issues, so let’s try to be a little more understanding. Out of respect, the employees agreed—but not for long. I was away on a business trip when I got a disturbing text message from one of my technicians. The text read, “Joe, if you don’t do something about Dr. J, we’ll deal with it ourselves.” It was late when I got the text, but decided to call the tech anyway. He told me in great detail what Dr. J was saying and how he behaved. I was shocked by what the tech told me. Could this person be a real life Jekyll and Hyde? It was early Monday morning, my first day back, when my office manager came into my office, closed the door behind her and said, “Joe, if you don’t do something about Dr. J, people are going to quit.” I knew at this point I had a real problem on my hands. I brought Dr. J into my office and told him everything that I had heard. I told him that the employees did not like the way he treated them and that the harsh words he used was causing a problem with everyone. Again, Dr. J was defensive and denied everything. However, this time he told me his perspective of the situation. According to Dr. J, the rest of the employees were not pulling their weight and that all he was trying to do was to motivate them. I tried to explain to him that criticism and harsh words are viewed as an attack. And if this strategy is repeated over and over, people will push back and shut down—the exact opposite of any intended good. I could tell by the look on Dr. J’s face that he really didn’t agree with what I was saying, but he told me that he would take my opinion under consideration. After that meeting, I paid careful attention to Dr. J’s treatment of others. All seemed good. Then one day, I witnessed the Jekyll and Hyde persona for myself. Dr. J didn’t know I was in the front office as he lashed out at one of the technicians. The tone and the words that came out of his mouth were unacceptable and appalling. I saw firsthand what everyone in the shop was experiencing. After repeated attempts to correct his behavior, his conduct never improved. It was time to let him go. I never found out what changed Dr. J, but I did feel confident that I gave him every opportunity to correct his behavior. While Dr. J may have fooled me initially, I have to admit that I did see that the mood of the shop was tense and morale was down. With Dr. J no longer employed, morale improved and everything went back to normal. The workplace environment is a delicate balance between culture and production. It’s also filled with emotions. People want to rally together for the greater good. But, they also need to know that their leader protects them from any threats that attempts to harm the team. It’s also wise not to readily dismiss the concerns your employees express to you. Be on the lookout in your shop. You just might have a Dr. J of your own. This story was originally published by Joe Marconi in Ratchet+Wrench on December 7th, 2018 View full article
  4. December spells the end of 2018, and hopefully you're wrapping up what was a fantastic year for your auto repair shop and business. Now… it’s time to start thinking about how to make 2019 an EVEN BETTER year. (Heck, let’s go ahead and plan on making it your best year ever! Right?) By attending for this special Live Online Webinar, you're going to get the proven 4-step process that will practically GUARANTEE 2019 to be a blow-out success for you. With these four steps, you’ll be able to… 👉 ==> DOUBLE your take-home pay (Yes, that’s not a misprint. I’ll show you how.) 👉 ==> Magnetically attract more (and even better!) customers to your shop 👉 ==> Easily sell your services at higher prices than your competitors 👉 ==> Find, hire, and keep that elusive tech you’ve been searching for 👉 ==> Put the fun back into running your shop! If you're interested... there is absolutely ZERO cost to attend this training. All you'll need is 45 minutes of your day set aside in order to watch this webinar live. For the dates, times, and registration details, CLICK HERE
  5. How many of you have a four bay shop ? If you do how many techs do you have ? What is your average sales weekly , monthly ? What do you spend in advertising ? What was your sales in 2017 ? I am using this shop as a guide for those who would like to follow and see real time progress. For those interested just answer the questions so you and I can see what your strong points and if and where you may have areas for improvement.
  6. After looking and reading some posts Here are some quick answers to some of them. Charging for Diagnostic time... Absolutely and is easy done. Fleet Customers.. Absolutely if you have the man power and shop to handle them. Be careful , you can loose them if your not equipped to support the amount of work. Do your homework. Damage and misfortune to a customers vehicle while in your care... If it's your fault just fix it. If not assess and address it quickly, the sooner the better. Know your Business not just part of it... Know it inside and out. Knowing your fixed cost is a must. Spend Wisely ..It takes money to make money keep it balanced , don't invest without returns. Advertise Wisely....Quick example : If you are around a large place of business where people work , Hospital, Shopping Mall, Manufacturing Plant Etc there are just a few suggestions of gaining customers for next to nothing cost, to attain those customers. A promotion on a business size card and NO, you don't have to discount a thing. Dealing with employees ..On cell phones , drugs etc whatever you don't address you condone! Hope this helps Need help with anything, I am a phone call or email away ! Dan Stevens Stevens Automotive Services
  7. If you have ever thought about shop management and training for your business now is the time. Make 2018 profitable and with a lot less stress. For ASO members that are serious about business and becoming the shop of choice in your area then lets get started. Business coaching and training for your auto repair business. Real world one on one training for your business as all shops are different with different needs and markets. Cost is 100.00 a week for a 1 year program for serious owners only that want to build a business. Contact me for details and make 2018 all it can be. Email [email protected]op.com Website http://stevensauto.shop/
  8. If you have been thinking about Shop Management and Training and been shocked by the investment LOOK AGAIN ! I have a few openings for 2018 that will enable you to have the top quality training your looking to receive to grow your business. Management Training, Front Counter Training, Tech Training from the front to the back of your business I work together with you to grow your business making you stand out and be the go to facility in your reach of business. If you have questions contact me and we will work together to achieve goals you and your business deserve. Looking forward to speaking with you about increasing profits, training staff, and making your business the best it can be. Make 2018 a great year ! Dan Stevens Stevens Automotive Services
  9. I hope that everyone is having a good 2017 and as we all know time goes very quickly! The new year is fast approaching and changes are coming this year in many ways to the business. I have talked to many of you and I just want to say there are some great people on this site. For those of you who are running your business to its full potential keep it up , build towards that retirement, spend time with family ENJOY ! If you need help it is only a PM, email, text or a phone call away so you can do the same. Keep building your business in the up coming year, think outside the box. 1) Manage what you have. Make sure your getting all you can get out of what you have. 2) Be a smart business owner look at overhead, parts cost, etc and streamline it. 3) Relieve that unwanted stress. Been there done that its no fun but it can be drastically reduced. What was your best business move in 2017 where you seen a upward move in profit?
  10. Really ! If you don't someone else will and your right, you won't see them again! Time and time again I hear in this site "They just want a discount" they are not the kind of customer we want !! I would suggest you change your mind set. Just because a customer has been programmed to seek discounts doesn't make them a bad customer. Every business offers some kind of marketing pitch that, in the customers eyes, is a discount. DEAL WITH IT !! And how YOU DEAL WITH IT can get you a lot of good repeat customers. Yes customers that trust you, spend money with you ,listen to you etc. You should ,or have a staff of advisers that should be able to overcome this and in the process gain a customer. Your competition is changing rapidly in 2018 as small lube shop chains are starting to do brakes, tires, etc. That's right your gravy work, and that's just the beginning. There are a lot of changes getting ready to be rolled out in 2018. Be innovative, smart and never judge a book by it's cover it could cost you more that ever. How do you deal with that type of customer ? I hope in the future it is with doing smart business.
  11. It is time to get serious about 2018. This could be your year to get to where you need to be. Get ahead of industry and weather changes by acting now. Market your shop in both, call to action and branding your business all at the same time, all year long. Having a program for any size shop in marketing and management, training your staff in sales, customer service etc. We can get it done for a small investment that produces big returns. You can be the number one go to shop in your market. Contact me for a no cost consultation.
  12. If you have ever wanted to advertise like the big franchises and dealerships here is your chance. I will be adding to my program, professionally produced ads for use on social media sites for my clients. There will be one for all four seasons Winter, Spring, Summer and Fall as well as a couple you can run weekly or bi weekly to stay in front of your customers, and to generate new ones. You can personalize ads as well. If your going to use ad words you might as well get the biggest bang out of them. Bringing Shop Marketing and Management to shop owners that want to hit that million dollar mark and beyond and providing it with a reasonable investment that has huge returns. Shop Training, Management and Marketing all in one. All shops are different so we can talk about your needs and what will get your shop to that next level. We can build a program to fit. If interested in the program send a private message here, or go to my web site and do so. I think you will be amazed at what we offer. Consultation is no cost. Making your business the best in your market and beyond.
  13. As an old school tech I always went for the WHY it failed. If you replaced it and didn't see the reason that it failed, you didn't fix anything ! Be it your tech or you the business owner it is still the same. If you don't see the WHY it will never get fixed. I see everybody talk about what he or she is doing and not focusing on what they should be doing. Some say it's free... Have you ever went to a Casino and heard the word free? NO they say "we will comp you". What they are really saying is , I am going to give you this to get a whole lot of what's in your pocket! They didn't build those huge buildings on winners. When you walk in and the carpet on the floor would make you nauseous if you stared at it, that is for a reason. So you look at eye level at all the pretty lights and machines. Marketing is a Science ! Being a Business Owner is a Science ! Dealing with Customers is a Science! DISCOUNTING A 19.95 oil ad is a discount. Free is a down right give a way. I never run an ad like that, WHY ? Because I can market customers in by other ways and yes it evolves oil but at the same time not making your shop a discount shop. I am telling you that in the upcoming year the manufactures are getting very aggressive in retaining there customers for there service departments. There is no reason you can get aggressive with your service business as well. You can have that one ,two year old vehicle in your shop as well by doing the right thing. You have a tighter area of marketing than they do. If you focus on your area and do the right kind of marketing and managing your business, you will also thrive. You can do the same effective marketing with your budget to gain new and keep the customers you have coming back to your business time and time again. Yes you can have the videos, the campaigns etc just like a huge service department but you scale it to what you can handle. Here is a good quote I heard that makes good sense Everyone on Earth is walking around life wearing an invisible sign that says, "Make me feel important." And your job is to understand the size of the font of this invisible sign and how brightly it's lit. So it's our job to read that sign and to deliver the experience that that person needs. GIVE THEM YOUR STORY and GIVE THEM THE WHY THEY SHOULD BE YOUR CUSTOMER !!
  14. The 4th quarter is here. I am hoping you are having a good year. If your down on sales lets make this last stretch of this year a good one. Carry it into 2018. There are some shop owners in here doing 2M a year and my hat is off to them because, I know from experience what they had to go through to get there and it's not easy and there is no instant gratification, it is all hard work and making good business decisions, building a great reputation and relationships with there customers. This site is your group 20 ! Just a suggestion but before you go spending money on marketing, mailers, etc that discounts service and bring in what everyone calls "the wrong breed of customer" , gets you a very low return on investment and so on. Lets take a look at 1) How many customers do you have to work with in a average month ? Do you have enough and are not getting the most out of them or do you need more of them? 2) Are you training your front counter to ask questions and become there friend and problem solver or are they scripted to say the same thing over and over . Advisors are not salespeople they are problem solvers ! When they solve the problem they will get the sale. I am not saying to leave things out when talking to the customer, just make it more personal. 3) Are you buying your parts right ?? From your oil to engines whatever you get are you buying wholesale? I am betting you could save a lot of money here. 4) Do you have techs that are doing a good job making money for them and you, it's a team effort always has been always will be. Again this is intended for the small to medium shops to just take a look and see if you can gain with what you have. I see there is a lot of advice out here some good, and some not so good. Be smart, do you homework and be successful. Good Luck, I am here to help.
  15. Prioritize and Execute = Success To be successful in any business you must first have a Business Plan. Nice clean shop? How many bays do you have? How many tech do you have counting lube tech? Having trouble finding good techs, we have a solution that may help. Have all the equipment to diagnosis and do the jobs correctly? Are you buying parts, oil, etc like a wholesale shop … seen and heard a lot of issues in this area! Example: full synthetic oil Dexos1 8.45 gal, other are less, 1.30 for a good filter. So you only have 9.75 in parts for your price leader. Now it's time, to make that customer a client for life. Are you marketing they way your shop should be and not like other? Do you have to much or not enough? Are your services advisers doing all they can do by working short and smart not long and hard. Getting that 2.0-2.5 labor, now or building for the next visit? Is your shop providing customer service like no one else in your area? Following up after the visit ? The shops that are making 1 to 2 million a year in sales, you bet they are looking all the little things all the time. If you need help getting to that 1 million mark and beyond, I am here to help. Remember keep doing the things your doing right and correct the things your doing, not so right! Dan Stevens Stevens Automotive Services Shop Management and Marketing
  16. Make 2018 the year you excel your business far beyond what you thought was possible. More Time, More Profits, Less Stress Customer Service. New Customers.Taking care of repeat customers and marketing to both. Shop Management, Refining to make more and keep more profits. Service and sales training at your shop. Profit more from Parts and Labor. Making you a stand out and profitable business is all we do. Your success is our success. You could say we have skin in the game. Contact me and get the 2017 4th Quarter as well as all of 2018 in one extremely low investment. How low? It cost you absolutely nothing by getting huge returns, happy customers and profits period. Free Consultation. Lets' see where your shop is at and where you want to take it and together, WE WILL GET THERE.
  17. Donating your time today in my area would have gotten you on the local news and radio for free. Kroger supermarkets on every side of town, four locations, here in Indianapolis, In, had a drop off zone for hurricane donations. Diapers, bottled water, clean wipes and snacks. Local news and radio station were there, where I dropped off items and seen on the news they were at all locations. I asked the lady when we were unloading if a business could hand out gifts cards etc, to the people donating she said sure. We will give them some TV and radio time for there business for volunteering and helping out. Get involved with your community. This campaign runs from 8AM - 8PM 12 hours for I think three days ending Saturday. They win , you win and you did a great thing. Can't get any better than that my friends. You have the opportunity I am sure in your area to do the same thing. Get on TV, Radio and put a promo card in the hand of a estimated 300 - 400 potential customers for free !!
  18. I have been reading and discussing, everybody is wrapped up in car count and getting new customers. If you are looking for new customers, established or start up shop and you think it cost a ton of money, think again!Bring in the customers, good customers you need and have, and the opportunity to make that customer a life long customer. 2017 is heading into the 4th quarter and 2018 is right around the corner. Let your marketing make you money not cost you money. Offering Professional Shop Management and Marketing so you can get to the next level with less stress and more profit.Programs to fit every shop because every shop is different and what work load you can handle efficiently will be the question. Stevens Automotive Services Professional Shop Management and [email protected]
  19. You are a entrepreneur and your business is Automotive Repair. Run your business like a business and become more profitable. You have a tool box just like your techs in the shop do and the ones with the correct tools , good work ethics and knowledge are the best at what they do. So can you in the shop management area just use your TOOL BOX! A few things to get cleared up. I have read a lot of post , forums etc, dealing with car count, advertising, us against the dealerships etc. WELL ! First you have to concentrate on your business not what someone else is doing, what works for you and makes you money should be what matters to you and your business. 1) Concentrate on what your doing right if it needs refined ..REFINE IT.. DIAL IT IN... GET THE PERCENTAGES CORRECT. 2) Do you have enough work flow and are you getting the max out of what you already have ? 3) IF you don't have a good even flow of car count, advertise, but do it in a way that it comes back to you to show what your business has to offer that the others don't. 4) REPUTATION, CUSTOMER SERVICE, FIXING THE CONCERN and BEING A SMART BUSINESS OWNER are the only steps to winning. 5) Last but not least .. PEOPLE BUY GOODS AND SERVICES FROM PEOPLE PERIOD !! Look at it in this perspective for a moment. Your advisors are problem solvers, customer comes in with a problem or just for a service and they let them know what it will take to repair it or what the car may be in need of if not now then soon. They are solving problems if not right now then later, building trust and reputation for your business. I always say if you solve there problem the rest SELLS itself. And for those of you that think and have been programmed to think that getting new customers, keeping the good ones you have to spend crazy money to get them and keep them is just that "crazy". I will be glad to speak with anyone that wants to have less stress and make there shop profitable. Send me a message, email, phone call and we will go over what you have and what you are wanting to achieve and the consultation is always free. IT COST NOTHING TO ASK BUT IT COULD COST A LOT IF YOU DON'T !! "LOAD YOUR TOOL BOX WITH THE RIGHT TOOLS"
  20. What are some pros and cons of having the service advisor for the shop also take the role of receptionsit/secretary, I am looking to hire a service advisor that could also take the place of our receptionist answering phones, checking customers out, keeping our side of the books and then of course writing services. Pros and cons of having this one position???
  21. What is the single one stand out thing you want to improve at your shop? Is it ARO, car count, G.P. %, Branding your company, Hiring better people, or what? Whats the most important thing you want to accomplish this year? Whats is you action plan to make it happen? Just curious what's on the collective ASO mind!
  22. Hello guys, First I want to say thanks to all that post such great thoughts and ideas! I just recently(within the last few months) took over my dads shop. He started a dealership about ten years ago and started the shop mainly to service his vehicles. We have had several people run the shop with absolutely no success. I am very new to the shop business. I currently farm with my brother and also buy cars for the dealership so I can't put all my time into the shop. I just have a few questions and would appreciate any and all advice! First off, what is decent pay for a tech? I have two flag hour techs that I think I pay very well. One gets 22.50 and the other gets $25 per hour, plus they get a 15% raise if they flag so many hours. What do you think? I also have an hourly guy (who is the best bang for the buck!) and a service writer/ shop manager who takes care of the daily shop business. Secondly, I've been reading about policies and procedures, which this shop has never had, and I was wondering where would be a good place to start. I guess I'll leave it at that for now. Thanks
  23. Hello everyone, I'm a recent college grad, former Toyota technician, and current software developer. I'm working on a shop management platform for a few shops in my area, but want to build it so it is useful for many others. The shops I'm building it for have limited budgets, and are currently using accounting software like Quickbooks and/or just doing it on paper. They are all profitable, established businesses, yet still use old accounting/ repair order tracking and billing methods. What features do you look for in software? I know there are many options available on the market, but it seems like many of them have too many features and look confusing to use. Any insight would be hugely helpful! -Jacob
  24. Get rid of the bad apple and improve morale I am a firm believer that the head of any organization is responsible for the culture of the company. And that culture will determine the morale of the organization. It’s no different for shop owners. If we walk around miserable, the whole shop will be miserable. If we convey an attitude of enthusiasm and maintain a positive attitude, morale improves and production goes up. Yes, that responsibility starts at the top. I am also a firm believer that employing the wrong person can undo any good the boss or manager does and can kill morale. It’s that old saying, “one bad apple can spoil the whole bunch.” You know the type; we’ve all had them at our shops. The employee that’s always in a bad mood, who complains about each and every job you give them, never wants to help his fellow employees, talks about everyone behind their back and thinks that boss does everything all wrong and that if he were in charge, things would run much better. Sound familiar? You have one those? Do yourself a favor, get rid of him or her. I recently had to make that choice, and I am kicking myself for not doing it sooner.
  25. 2014: Time for Review, Time to Move Forward It’s hard to believe that another year has passed. I guess my father was right when he said the older you get, the faster time goes by. If you haven’t done it already, you need to reflect on the past year. What were your accomplishments? Did you achieve your goals? Complete your review and plan to move forward. Did you complete your2014 business plan? If you didn’t, you should do it ASAP. And it must be written down. A plan is not a plan unless is written down. If it’s in your head, it’s nothing more than a dream. It’s a known fact that those with clearly written goals and a clearly written plan are much more successful. That’s does not mean you will always achieve those goals. But the odds are far greater when you have a plan and goals with deadlines. And please remember; a plan is a live document. You must review it often, tweak it as needed and modify it when needed. Please include life needs too, don’t make your plan all about business. We all want to move forward in our life. But, just like taking a road trip, mapping out the way makes it a whole lot easier.


×
×
  • Create New...