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Old and Tired

Free Member
  • Content Count

    41
  • Joined

  • Last visited

  • Days Won

    7

Old and Tired last won the day on May 21

Old and Tired had the most liked content!

Community Reputation

16 Good

About Old and Tired

  • Rank
    Occasional Poster

Business Information

  • Business Name
    Rational Auto Repair
  • Business Address
    12129 Roxie Dr., Austin, Texas, 78729
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Owner
  • Automotive Franchise
    None
  • Banner Program
    None
  • Participate in Training
    Yes

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  1. Do it right with quality parts but mainly if something is going to go wrong it will happen a lot sooner than 2 or 3 years after the repair but it's good peace of mind for the customer
  2. Cintas that will nickle and dime you to death. You'll have a 5 year contract that only benefits them plus the drivers get incentives to get you to sign a new contract so theyll tell you that you need a new 5 year contract every year or 2. I bought a washer and drier, order very nice embroidered shirts and dickies pants, ordered red rags that cost less to use once than Cintas charged for their smelly, oily rags with holes in them. You only need to order 5 set of clothes since you just wash them at the shop, everyone looks and feels more professional and I'm saving 400 to 500 a month.
  3. Have you ever called your own phone just to make sure it's working? I laugh because even the robo calling telemarketers dont call during those times. Its erie.
  4. Old and Tired

    Old and Tired

  5. So... .what are you guys complaining about a mechanic shortage for? Do you think it's better to be in an industry with an over supply of labor forcing prices down or an industry where you're in demand? I think you should embrace the shortage. A really large computer manufacturer where I live adjusted from making computers to tech services because anyone could buy chips and an operating system and there wasnt any profit in it for them anymore. They went from being unique in the beginning to just another commodity. Now we have the chance to be more in control of our pricing because of the shortage. Dont ignore that. If you're a real pro with quality at the top of your list you're in demand. Realize it and charge for it. You deserve a good living and sometimes smaller is even better. You can purge yourself of the low quality customers while you're shorthanded, charge an amount that's more fair to you and build from there. That's my old and tired perspective. ........
  6. I would let them bring oil and a filter as long as its correct. I had a problem once where a customer asked for something cheap. We did what he wanted trying to please him. When it all went bad the lawyers said it doesnt matter that the customer asked for it. We are the professionals and should have saved him from himself.
  7. I think you should have them let you play boss for a month or two and see how it goes before you buy it. I'm not sure sure about this business or shop but chances are you're going to be in for alot of surprises.
  8. I hate to sound optimistic haha but they've been predicting the end of the independent shop since the invention of H.E.I. Every step of the way shops have figured out a way to repair things and adapt. I dont miss the unprofessional mechanics and I dont miss grease up to my shoulders at the end if the day. Maybe there will be less volume but maybe the average ticket will make up for it. I've noticed alot more respect from people as time goes by and with respect comes the willingness to pay for what we do.
  9. I was just curious. I didn't mean it to sound like I thought you were naive. It's been 30 years for me too and I cant see such a dramatic change at this point but that doesnt mean you dont have a genius idea. I'm curious about how long you guys have been in business?
  10. I'm curious about how long you guys have been in business?
  11. Why would any of you feel ashamed or the need to make excuses for making a profit off of parts ?Every business makes money off of the product they sell. How is it possible that everyone on here understands the shortage of qualified mechanics yet act like theres a surplus? What I've told people us that every bay in my shop is like a machine in a factory. It has to make me money. I have bills to pay. Not only am I giving away profit but what happens when the part is wrong? Now that car is trying up a bay (my machine) while I wait for them to get off of work, pick up their wrong part, fix THEIR mistake, bring (hopefully) the correct part back the next day or so, and then we can finish the job. Who's going to pay for the downtime for my machine? Are they willing to pay me for 1 1/2 days of idleness just so they can save $50? No. They only want to use you. After this, theyll be on to the next chump. Dont be that chump.
  12. I really ike the idea of calling it time for tests not diagnosis. It sounds better because you atent obligated to formulate an answer. I'm going to steal that. Most of our problems arent from having to spend time figuring things out. It's from cars not acting up and we waste a ton of time trying to duplicate the problem for free. Alot of times after trying on and off all day we tell the customer it wont act up and theyll say "oh well, it only did it once 2 weeks ago". Now I'm not happy and that's why we have a 1 hour minimum. Most of the time if its acting up it only takes 15 or 20 minutes to figure out so the rare times it takes longer we eat. It evens out but we dont work on European cars.
  13. You've made Old and Tired start to think more seriously about this retirement stuff. I own my building and want to sell the business then rent the building. Who knows of a good book or formula to help me start getting ready to play the numbers game?


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