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Old and Tired

Free Member
  • Content Count

    37
  • Joined

  • Last visited

  • Days Won

    2

Old and Tired last won the day on November 13 2018

Old and Tired had the most liked content!

Community Reputation

9 Neutral

About Old and Tired

  • Rank
    Posting Member

Business Information

  • Business Address
    12129 Roxie Dr., Austin, Texas, 78729
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Owner
  • Automotive Franchise
    None
  • Banner Program
    None

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  1. Old and Tired

    Customer's buying their own parts

    I would let them bring oil and a filter as long as its correct. I had a problem once where a customer asked for something cheap. We did what he wanted trying to please him. When it all went bad the lawyers said it doesnt matter that the customer asked for it. We are the professionals and should have saved him from himself.
  2. I think you should have them let you play boss for a month or two and see how it goes before you buy it. I'm not sure sure about this business or shop but chances are you're going to be in for alot of surprises.
  3. Old and Tired

    Tire rotations & brake checks

    20 bucks to rotate and look at the brakes
  4. Old and Tired

    Customer's buying their own parts

    I hate to sound optimistic haha but they've been predicting the end of the independent shop since the invention of H.E.I. Every step of the way shops have figured out a way to repair things and adapt. I dont miss the unprofessional mechanics and I dont miss grease up to my shoulders at the end if the day. Maybe there will be less volume but maybe the average ticket will make up for it. I've noticed alot more respect from people as time goes by and with respect comes the willingness to pay for what we do.
  5. Old and Tired

    Customer's buying their own parts

    I was just curious. I didn't mean it to sound like I thought you were naive. It's been 30 years for me too and I cant see such a dramatic change at this point but that doesnt mean you dont have a genius idea. I'm curious about how long you guys have been in business?
  6. Old and Tired

    Customer's buying their own parts

    I'm curious about how long you guys have been in business?
  7. Old and Tired

    Customer's buying their own parts

    Why would any of you feel ashamed or the need to make excuses for making a profit off of parts ?Every business makes money off of the product they sell. How is it possible that everyone on here understands the shortage of qualified mechanics yet act like theres a surplus? What I've told people us that every bay in my shop is like a machine in a factory. It has to make me money. I have bills to pay. Not only am I giving away profit but what happens when the part is wrong? Now that car is trying up a bay (my machine) while I wait for them to get off of work, pick up their wrong part, fix THEIR mistake, bring (hopefully) the correct part back the next day or so, and then we can finish the job. Who's going to pay for the downtime for my machine? Are they willing to pay me for 1 1/2 days of idleness just so they can save $50? No. They only want to use you. After this, theyll be on to the next chump. Dont be that chump.
  8. I really ike the idea of calling it time for tests not diagnosis. It sounds better because you atent obligated to formulate an answer. I'm going to steal that. Most of our problems arent from having to spend time figuring things out. It's from cars not acting up and we waste a ton of time trying to duplicate the problem for free. Alot of times after trying on and off all day we tell the customer it wont act up and theyll say "oh well, it only did it once 2 weeks ago". Now I'm not happy and that's why we have a 1 hour minimum. Most of the time if its acting up it only takes 15 or 20 minutes to figure out so the rare times it takes longer we eat. It evens out but we dont work on European cars.
  9. You've made Old and Tired start to think more seriously about this retirement stuff. I own my building and want to sell the business then rent the building. Who knows of a good book or formula to help me start getting ready to play the numbers game?
  10. Old and Tired

    Shop Warranty policy

    3/36 and we never need it.
  11. Old and Tired

    Mobile Auto Repair?

    Yes. I'm going to start my own mobile mechanic service as soon as I can find a 5,000 sq. ft. van to put everything in. I'll cause some traffic jams I guess..... I've never seen a mobile mechanic work out. I always thought it was for guys who wanted their own shop but couldnt afford a real building. Pep boys opened 2 independent type shops in my area that I've seen (Austin. Not exactly a economically starved city). One of them already failed. Sounds more like desperation to me. Pep boys has also been bugging the heck out of me to buy parts from them lately. I'm wondering more about about when they're going to start closing stores than them causing good shops a problem. What ever happened with Amazon selling auto repair? I haven't heard about that lately.
  12. Old and Tired

    Anyone tried Groupon?

    I've never seen a coupon shop with a good reputation. I'd rather bend over backwards for a nice normal family than get beat to death all day long for a one timer thatll never be loyal.
  13. Old and Tired

    BBB

    Not Bbb anymore. I quit a long time ago. They kept trying to upsell me more and who needs then now? People look to yelp or google.
  14. Old and Tired

    Employee Uniforms

    Buy your own! You get nicer, higher quality, more professional and no contracts! I'm saving over 5k a year. The same goes for rags. We used to use Cintas and the rags had holes, smelled like sewage and after you wash your hands they were still oily. You can buy new rags for half of what they charge for the disgusting things theyll rent you. And what can you do about it? You'll have a 5 year contract. Auto repair isnt nearly as dirty as it used to be. Dont be treated like it is and pay for it. Our Cintas guy gets 1 week vacation every 6 or 8 weeks for picking up laundry!. You can help pay for that or you can use the 5k you earned for yourself. Signing a uniform contract is one of the worst business decisions you can make.


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