rickm0023

http://expressengineexchange.com/

http://autorepairincoloradosprings.com/

We used to have a fleet of 4 loaner cars but it was very time consuming keeping car clean and in good working order. We felt our company would be better served to let the rental cars companies handle all that expense and up keep. We have a very reasonable rate with several rental agencies and the peace of mine to the owner of the repair shop, knowing the car is clean, newer, full of gas and in good working order is worth it.

It's in my opinion that usually the "new in town" customer will look online at reviews and decide which repair shop to use no matter what they get in the mail. I was thinking about mailers previously but realized that if i was a "new in towner" that is what I would do. Just a thought.

How are you guys handling the telemarketers who constantly call. Just this last Friday alone, we had 15-20 calls and it disrupts the Service Advisors working. I was thinking of hiring a answering service to answer calls, than if the calls are actual customers, they get transferred to the advisors.