Quantcast
Jump to content


Leaderboard

Popular Content

Showing content with the highest reputation on 02/25/2021 in all areas

  1. Nick is on the front lines of customer service each day. He is a talented service advisor, with a passion for helping others. Nick and I often debate what’s more important to the customer: price or value? He’ll often tell me, “I know you preach value, Joe, but people care about price, too. In the end, price is a major concern.” I always respond, “Nick, it’s not all about price, it’s really about value. Build a strong relationship, reach the customer emotionally, have them believe in you and they will trust you. And when that happens, price will not be the focus.” Here’s the reality. I w
    1 point


×
×
  • Create New...